Read Reviews Ford Hyundai of Kirkland

Ford Hyundai of Kirkland

Ford Hyundai of Kirkland

11800 124th Avenue NE
Kirkland, Washington 98034


(425) 821-6611

Ford Hyundai of Kirkland
Manufacturers: Ford, Hyundai

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 327 reviews

4.9

4.9 out of 5

415 lifetime reviews

Ford Hyundai of Kirkland

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Certified: Ford Hyundai of Kirkland

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Ford Hyundai of Kirkland has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Ford Hyundai of Kirkland

Why consider Ford of Kirkland and Hyundai of Kirkland?

We are locally owned & operated by Jim & Amy Walen, Kirkland residents who are part of a team of dedicated professionals, aspiring to deliver an outstanding customer service experience.

Since we began in 2005, we have won the President’s Award each year of our operation, Ford’s highest award for customer satisfaction.

We take our responsibility to our customers, our team members and our community very seriously, and so our mission is to build lasting relationships:


• To our customers: We will offer our customers fine quality products and services at a cost effective price. We will give our customers an excellent service experience. We will treat our customers as we would our family, helping them meet their transportation needs.

• To our community: We will create and maintain a presence in the community. We will be known for our charitable contributions, both financial and through our team member’s good work. We will be active in local and regional organizations and activities.

Great organizations we partner with:
Komen for a Cure
Red Cross (blood drives are held at the dealership quarterly)
Children’s Hospital (“Toss a water balloon at your manager” fundraiser at our company picnic)
ASPCA (our pet calendar)
Kirkland Chamber of Commerce
Kirkland Business Association

Our Mission Statement:

To Ford of Kirkland customers: We will offer our customers fine quality products and services at a cost effective price. We will give our customers an excellent service experience. We will treat our customers as we would our family, helping them meet their transportation needs.

To Ford of Kirkland team members: We will encourage and motivate our team members to succeed and to improve themselves. We will provide training, competitive benefits and a state of the art facility to work in. We will create a fun, family atmosphere.

To the Seattle, Kirkland, Redmond, Bothell, Woodinville

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: 10:00 AM - 7:00 PM


Our Amenities

Official Ford and Hyundai Dealer Drive-In Service
Free WiFi Access for Customers Free Coffee
Free Local Shuttle Service for Customers Parts Store
DealerRater.com Members get $500 Voucher towards Purchase of any new Ford Shuttle Service
Cable TV Television
Customer Lounge Area Vending Machines

smurray50
6/17/2013 10:44:53 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dan LozottDan Lozott
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ford Hyundai of Kirkland:

Dan was very responsive and helpful. We had no problem reaching an agreeable deal and without all the haggling I have experienced in the past at other dealers. The vehicle I choose was the same type of my last purchase at another dealership and this time I have completed the deal with no regrets or complaints.

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patriley
6/13/2013 8:05:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Russ Millspaugh
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ford Hyundai of Kirkland:

Russ approached me within one minute of entering the dealership. He was polite and did try to push me in some (car of the month) direction. Russ showed me the vehicles I was interested in and explained the differences between the vehicles and the different trim packages. We set up an appointment for the next day so my wife could also sit in the vehicles and decide which one to test drive. After my wife and I made our decision, Russ located the vehicle we wanted in the colors we chose. The entire process took two hours. Hyundai of Kirkland beat my desired price by $1000.00. We returned three hours later to pick up the new Elantra GT and Russ explained the major features of the vehicle so we could operate it safely. He even helped us set up "Bluelink and "Bluetooth". This is the second Hyundai that we currently own and it has been the best "car buying experience" we could hope for. Russ treated us very well and I will recommend him and the dealership to my friends

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taez0r
6/13/2013 4:13:21 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Aaron Viggers
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ford Hyundai of Kirkland:

Aaron Viggers was an amazing salesman for me! He was super friendly, and answered all of my questions. Aaron listened to what I needed in my next car purchase and gave me the best insight in what to do. Great sense of humor, too! My brother and I were laughing nearly the entire time. He was very helpful and so was Scott (I can't remember the last name) who dealt with all my paperwork. I would recommend Aaron Viggers and Hyundai of Kirkland to all of my friends looking for a new ride.

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TheAuburnDragon
6/10/2013 12:08:07 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kathryn Young
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ford Hyundai of Kirkland:

I was buying my first new car and pretty uncomfortable by the whole thing going in. I'm used to the idea of the pushy, sleazy salesmen from movies and such. I had even seen a couple while out and about car shopping. I accidentally stumbled into Hyundai while at the Ford dealership and it was a pretty good goof. The staff there were very friendly and knowledgable, they didn't shove anything at me, and were ok with me taking my time and doing my research. They are confident in their product and their services and don't need to trick you into it.

There were a lot of great folks there who helped me out, but my primary contact was Kathryn Young, who was exactly the person I needed. She knew her product, was passionate about it, and was an excellent teacher. She explained a lot about the process to me and didn't blindside me with anything. I came into the situation pretty distrustful, and feel a bit bad about it now, after the process is over.

I nabbed a 2013 Elantra. I test drove a couple of cars at most of the local dealerships, but this was the one that sat right with me. They worked with me (for probably too long, sorry guys!) on a price and I've left very happy. They even pointed out a small scratch on the rear bumper that I had completely missed on my inspection of the car, and will be taking care of it for me soon.

Overall, I came into the process with a bad outlook, and have left pretty impressed. I'll definitely be recommending these folks.

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Heather54
6/7/2013 5:54:45 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tyler Meitmann
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ford Hyundai of Kirkland:

I have been buying from Ford of Kirkland since 2004. There is a young man that works in the parts department by the name of Tyler Meitmann who always goes above and beyond to help. From the minute you walk into the parts department until you leave, Tyler is always helpful, always has a smile, never pushy, always patient and extremely professional. He is a great team member for the Ford of Kirkland team and I hope he stays there for as long as I buy cars from this dealership. I cannot say enough good things about him. If you have had the pleasure of dealing with him, then you will know what I am talking about.

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Bre206
6/7/2013 12:13:10 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe Leavitt
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ford Hyundai of Kirkland:

For the most part it was a great experience. Even after the issue with not having my tabs they were very helpful in finding a solution.

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cooljoestyle
6/6/2013 11:51:32 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Todd IrelandTodd Ireland
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ford Hyundai of Kirkland:

I had a great experience at this dealership. Todd Ireland was accommodating to my situation and gave me a great price on a quality car. After looking over the last week, I really appreciate the no BS approach. The rest of the employers were also very helpful. They were upfront over the phone and stuck to the price listed online. I would definitely recommend buying a car from Todd.

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Thatmustangcouple
6/6/2013 7:50:08 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg DaleGreg Dale
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ford Hyundai of Kirkland:

Greg is Fantastic! He is absolutely an asset to this company. Friendly and accommodating from the get go. Met a lot of sales people and none of them were as welcoming as Greg. We thank you and your team for making our experience AMAZING!

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Heather54
6/5/2013 11:31:43 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg DaleGreg Dale
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ford Hyundai of Kirkland:

I first went on line to check put their inventory. I asked for a representative to contact with me. Within 24 hours I received a call from Greg Dale. I told him what I was looking for and he said to come in and let's take a test drive. From the minute I walked into the dealership, I had a wonderful feeling. Once Dale was available to help me, the rest of the time was great. He answered all my questions and explained everything to me about the vehicle and the process I was about to go through. Greg Dale is a very understanding and interesting person who made the adventure of,buying a new car - enjoyable. This is the 4th car I have purchased from this Ford dealership. I believe it's under new ownership, which was obvious, because it was the best experience I have had since I started buying cars from this dealership. Bravo to the new owners - they have brought in a good team. I will be back there in 3 years. Thank you, Greg, for a really fun buying experience.

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Coreman4
6/5/2013 1:12:00 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dave Vincent
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ford Hyundai of Kirkland:

Dave is the man. He is truly friendly, never pushy, and a pleasure to work with. I would never go to anyone else for my car buying needs.

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