Ford Spring Hill - Service Center

My appointment was at 9am. Todd kept me updated on my car. He was pleasant and told me what was wrong with my car. I gave him Permission to do the repairs. My Car was comple Todd kept me updated on my car. He was pleasant and told me what was wrong with my car. I gave him Permission to do the repairs. My Car was completed. I have no complaints about my service. More

I took my 2016 Lincoln MKX for an upgrade to install CarPlay. The work was supposed to take no more than a couple of hours. There were some programming issues which went on for days and my car was not r CarPlay. The work was supposed to take no more than a couple of hours. There were some programming issues which went on for days and my car was not ready the first day I took it in and waited for service. It wasn't ready for exactly 21 days after I took my car in for the upgrade. Although I was disappointed as I needed my car, I did get a loaner from the dealership and I was updated every single day by my Service Advisor, Mike. So in conclusion, although I wasn't happy about not having my car, the dealership was responsive and informative as to timing. More

Everyone falls down from time to time and has a service failure. I prefer to judge companies on their ability to recover and not that they had a shortcoming in the delivery of service. Spring Hill Ford h failure. I prefer to judge companies on their ability to recover and not that they had a shortcoming in the delivery of service. Spring Hill Ford had a shortcoming. They also recovered nicely and the service manager, Sparky, called me directly. Ultimately, my truck was repaired to my satisfaction and the overall experience was very nice. After this, and learning of their future expansion plans to improve even more, I will be happy to return for any other service issues that arise. Great job Spring Hill Ford! More

Everyone was very friendly and professional. The service was quick and on-time, it was a great experience. The service was quick and on-time, it was a great experience. More

Great fast service great personality no pressure and followed through with everything I promise good clean dealership followed through with everything I promise good clean dealership More

Ford Spring Hill is always outstanding and professional! Great, fast service that you can depend on. Great, fast service that you can depend on. More

I am used to a dealer that washes the car after a oil change. Especially since I spent $130.00 at this visit. change. Especially since I spent $130.00 at this visit. More

It’s always a pleasure working with Ford Spring Hill. They fixed my car quickly and efficiently. They fixed my car quickly and efficiently. More

Needs to top off fluids even just a slight low. But otherwise, love Ford of Spring Hill & the entire staff! But otherwise, love Ford of Spring Hill & the entire staff! More

Excellent service and experience! Pickup and delivery was well coordinated with good communication from all. Pickup and delivery was well coordinated with good communication from all. More