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Ford of Columbia - Service Center

Columbia, TN

4.5
195 Reviews

195 Reviews of Ford of Columbia - Service Center

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October 27, 2023

I took my 2019 F150 in for an oil change and was treated very nicely. The lobby is an excellent place to wait. More

by MCGEEGOATFARM9383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
October 27, 2023

I had in to have my oil changed and I was in and out in a short time!! More

by DAVISATWILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
October 26, 2023

The receiving agent was very polite and efficient at getting me signed in and to the waiting area. Service was promp and I was on my way in record time. So far, haven’t had any problems. More

by H.GREEN0317
Service Time
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
October 26, 2023

Fastest oil change yet! ! Thank you for getting me out in a hurry. Good iob More

by ZZH9CR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
October 26, 2023

The service advisors keep an open line of communication. Had my parts ordered as soon as possible and got my truck in and out of there in a couple days. More

by TILGHMAN.KYLE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austyn Hougland
October 26, 2023

Great service fast and easy, staff were very attentive from the moment I entered very appreciative. More

by LUISANTOROJAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
October 25, 2023

Absolute worst customer service I have ever encountered. Parts were never ordered or lost multiple times for issues covered under warranty. Communication is non existent and if you are a female prepare to g More

by LAUREN_MOORE09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Too many to name
October 25, 2023

Excellent and friendly service. ..everything for the various recalls was taken care of..would recommend for your service needs More

by MJDDESIGNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

All the service department employees are friendly and helpful. Tom always goes the extra mile to make sure the service is done right. I really like the employees. They really care about the customers. More

by MATLOCKCHIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
October 24, 2023

Just professional & took care of business. and asked me if i was satisfied I absolutely More

by UTKFAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will was great to., Colin Mitchell