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Ford of Cookeville
Cookeville, TN
1,256 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,256 reviews
May 31, 2025
Wesley was professional and got me and my wife’s in the truck that was going to suit our family needs appreciate his patience because I asked to see about four or five trucks before I chose one. He did a l truck that was going to suit our family needs appreciate his patience because I asked to see about four or five trucks before I chose one. He did a lot of running back-and-forth to make sure I got in the truck that I needed. More
by ferrarojonathan08
Employees Worked With
May 31, 2025
Courteous and very helpful throughout the whole process of the purchase of our truck. Thanks of the purchase of our truck. Thanks More
by lowechris1980
May 30, 2025
Nathan was great and his tranee was also great. His beard is awesome and should never trim it. His beard is awesome and should never trim it. More
by Nbrady22
Employees Worked With
Other Employees :
His tranee Katie was great she will be a awesome asset to the dealership.
May 27, 2025
Fabulous service done by everyone we met! !! My first new truck and everyone was so nice, come here if you want great service. !! My first new truck and everyone was so nice, come here if you want great service. More
by Cshs21137
May 26, 2025
Nathan was great to work with. Made the process of buying a new truck easy. Made the process of buying a new truck easy. More
by Kendra
Employees Worked With
May 24, 2025
Very helpful with our purchase, was able to to get the rate we wanting. Beautiful beard rate we wanting. Beautiful beard More
by Chase
Employees Worked With
May 23, 2025
Nathan was a great help explained everything quite well got to test drive no stress no hassle 10/10 got to test drive no stress no hassle 10/10 More
by Bryce
Employees Worked With
May 22, 2025
The gentleman was very nice and courteous. Had a great experience here at this location. Cookbill ford Had a great experience here at this location. Cookbill ford More
by edwardzuniga370
Employees Worked With
May 21, 2025
Had a 7:30 appointment for a check engine light. Got there as soon as service department opened. Was told they might get to my vehicle by the end of the day that there was seven vehicles ahead of mi Got there as soon as service department opened. Was told they might get to my vehicle by the end of the day that there was seven vehicles ahead of mine just to run the diagnostic test. They don’t have any loaners I would just have to set there all day. I said “that’s why I made an early morning appointment.” He said that’s not how it works and even if they couldn’t run a diagnostic test by the end of the day my it would be next week before they could get to my vehicle. So why make an appointment? Single parent essential healthcare worker that can’t go without an auto. So I will continue to drive with check engine light until I can take more time off from work. Waisted day from work. More
by Maryjorobbins
Employees Worked With
N/A
