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Ford of Cookeville

Cookeville, TN

Overview
Employees
Reviews
Vehicles
4.9
1,015 Reviews
Ford of Cookeville is located at 1600 Interstate Drive in Cookeville, TN. We service the Nashville, Knoxville, Murfreesboro and Lebanon areas, and we are dedicated to exceeding your customer service expectations. Our large inventory and wide selection of new and used models, along with competitive pricing and lifetime warranty allow us to make you a great deal on the Ford of your choice. Our friendly, professional sales staff is here to answer your questions and listen to your needs, and our goal is to assist you in making a confident decision.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,015 reviews

May 01, 2024

Very helpful! Everyone was extremely nice. Made you fell welcomed! Would recommend to anyone! #1. More

by Tunderwoods
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne Boyce
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May 03, 2024 -

Ford of Cookeville responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Ford of Cookeville for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

Helpful
April 30, 2024

Brent covered everything on our new truck. He did a great job and we thank him. More

by kreese17622
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Ford of Cookeville responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Ford of Cookeville for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

Helpful
April 30, 2024

Nathan worked hard to find us the work truck we needed. He delivered it to our office with a smile. The closing was super easy & we are very satisfied with the customer service he provided. We will continu More

by amberwhitson21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Ford of Cookeville responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Ford of Cookeville for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

Helpful
April 30, 2024

Wasn’t planning on purchasing a new car, but had to due to an unfortunate accident. Had a great experience buying my new Lincoln! It was a team effort and we left more than happy with our new car! More

by rkclayton05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Ray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Ford of Cookeville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ford of Cookeville! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 30, 2024

Great experience with Sean! Worked with us and was very patient and flexible. We are happy with our experience here. More

by Cnfarris42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Mullikin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Ford of Cookeville responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

Helpful
April 29, 2024

Nate did an amazing job, very charismatic and honest. The purchase was smooth and easy More

by Cnpervere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Ford of Cookeville responded

Hi, thank you; we appreciate your feedback! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

Helpful
April 29, 2024

At the current situation me and my wife where the made the buying experience as stress free as possible and was very patient and where about making sure we purchased the vehicle we wanted. More

by T.underwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Jagnandan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Ford of Cookeville responded

Hi, thank you; we appreciate your feedback! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

Helpful
April 29, 2024

I contacted Will Ray to help me hopefully find a truck. I gave him a few things that I really anted in the truck, and he nailed it and found the truck for me. I’ve been driving it for about 45 days now, an More

by 865mission
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Ford of Cookeville responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 29, 2024

As a first time buyer, Will, and the whole team heples me to get what vehicle I wanted for as low a month and down that I needed. More

by Rose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Ford of Cookeville responded

Hi, thank you so much for your feedback about Ford of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

Helpful
April 27, 2024

Nathan Monroe was absolute the best! Highly Recommended! Friendly, professional, all around best person ever! He made this process easy and fast. No pressure at all! More

by Jc.palfreyman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford of Cookeville. Thanks for the recommendation, and have an amazing day!

Helpful
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