
Ford of Port Richey
Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Always in the loop The guys that work here are great. Normally work with John kidd. Frank is a nice guy too. They always keep you up to date and are really knowledgable The guys that work here are great. Normally work with John kidd. Frank is a nice guy too. They always keep you up to date and are really knowledgable about the company and its policies. Would recommend 100% More
Great service! Every employee I spoke to was friendly and knowledgeable. The scope of work was done in more than a timely manner. Great prices for original parts. Every employee I spoke to was friendly and knowledgeable. The scope of work was done in more than a timely manner. Great prices for original parts. More
Horrible I took my new truck in for a noise that sounded like a whistle and a chatter at start up. Frank told me the noise was normal for a turbo vehicle. Exce I took my new truck in for a noise that sounded like a whistle and a chatter at start up. Frank told me the noise was normal for a turbo vehicle. Except my truck doesn't have a turbo. Geez! And the chatter they said they fixed didnt happen. Took it to another dealership to find the did an ecm program for a diesel. Again it's not diesel. Will never go back!!!! This place need some serious training. More
New Ford Explorer Lacey was excellent and very pleasant to work with. The process was easy and relatively fast. I would recommend to someone who was in the market for a Lacey was excellent and very pleasant to work with. The process was easy and relatively fast. I would recommend to someone who was in the market for a new Ford. More
Friend and work Very pleased with the work that was required and the overall attention they have given to my vehicle. I have been using them since I moved to Florid Very pleased with the work that was required and the overall attention they have given to my vehicle. I have been using them since I moved to Florida two years ago. I would not take it anywhere else. More
Don't pad the estimate I am a Ford of Port Richey customer. I buy my cars there and get my service there. One suggestion I would make about service is when giving an estimat I am a Ford of Port Richey customer. I buy my cars there and get my service there. One suggestion I would make about service is when giving an estimate include for the customer a statement about shop charges. In my last service my bill at the end was $35 more than I was given for an estimate by Toni. The difference was shop charges. I feel that I should have been told about this when I asked for an estimate for my service. This was not mentioned but it was a surprise when I finally paid my bill. I would have appreciated knowing about this included charge before deciding whether I wanted to go ahead with all the service that I needed. This is just a suggestion to keep your customers happy and not feeling that the service estimate was in some way padded. More
Perfect Steve is the go ahead guy awsome person needs to run the dealership always takes care of his customers nothing but perfect he needs a boost in pay Steve is the go ahead guy awsome person needs to run the dealership always takes care of his customers nothing but perfect he needs a boost in pay More
Shopping for a family size car We were shopping for a family car and we dealt with Brian who we highly recommend. Even though we didn't make a deal that fit our needs he went above We were shopping for a family car and we dealt with Brian who we highly recommend. Even though we didn't make a deal that fit our needs he went above and beyond to work with us without any high pressure. It was a good experience and we would do business again in the future. If you go there ask for Brian he is the best. More
Excellent customer service I get my oil changed regularly, took part in their tire price match guarantee {I LOVE my new tires}, and just had a brake booster under warranty repla I get my oil changed regularly, took part in their tire price match guarantee {I LOVE my new tires}, and just had a brake booster under warranty replaced. The wait time for anything is extensive, but with the donuts, espresso, popcorn, comfy leather seats and big screen TV it's tough to complain. More
Steve is awesome Steve is always great. Had a few issues during this visit that he addressed; arrived at 8:30 for appointment for oil change and new spark plugs and wh Steve is always great. Had a few issues during this visit that he addressed; arrived at 8:30 for appointment for oil change and new spark plugs and when I finally got my car at 3.30 something was not right. Come to find out 2 of the new spark plugs were bad. Not sure how that could be missed as it was obvious to me as soon as I started the car. Took another 30 minutes to get my car back. Steve did get me a loaner so I could get something to eat and pick up a package. Also was not planning on spending entire day there. Car is now making a funny rattle occasionally. Sounds like something is lose or cap not put on correctly. Unfortunately I do not have any time to bring her back in for at least 3 weeks. More