Ford of Port Richey - Service Center

I feel like I was trying to be sold something fir sure I didn’t need - I wasn’t told ahead of time there was a charge to use a card for payment- wasn’t asked if I wanted a wash and when car was delivered to didn’t need - I wasn’t told ahead of time there was a charge to use a card for payment- wasn’t asked if I wanted a wash and when car was delivered to me it was soaked- and when the advisor tried to help me - the service porter refused to help - not a good look to argue with an advisor helping a customer More

Service provided on my appointment time. Service personnel were polite and efficient. Kept me up to date on progress. Service personnel were polite and efficient. Kept me up to date on progress. More

Excellent service. Was promptly greeted & car was taken in at appointment time. Brought my laptop to work in the waiting room. Ample desk space as well as comfortable c Was promptly greeted & car was taken in at appointment time. Brought my laptop to work in the waiting room. Ample desk space as well as comfortable chairs. It was fairly quiet in that waiting room considering how busy the dealership was! Will definitely continue to bring my vehicle back to this dealership for service. More

I have purchased two vehicles with Ford of Port Richey and have been happy with both purchases. My experience with Ford of Port Richey service advisors and Steve in particular have been exemplary. On one and have been happy with both purchases. My experience with Ford of Port Richey service advisors and Steve in particular have been exemplary. On one occasion where I had scheduled transmission service on my F-150 that an fluid overfill problem was giving me shifting issues after the service have been completed. Steve recommended I return immediately and discovered and corrected the problem and subsequently had me me back on the road in no time. I highly recommend both sale and service! More

Should have not needed to return for a ($1,200) problem after my previous (over $1,100) inspection was done only weeks prior. after my previous (over $1,100) inspection was done only weeks prior. More

I always appreciate working with Aria Kneeland and feel that she cares about the vehicle and me as a customer that she cares about the vehicle and me as a customer More

Steve in service is the best. He always goes above and beyond to make sure that the customer is happy He always goes above and beyond to make sure that the customer is happy More

I recently had the pleasure of bringing my truck for an emergency service visit, and I must say, the experience was nothing short of exceptional. From the moment I walked in, I was greeted with warmth and emergency service visit, and I must say, the experience was nothing short of exceptional. From the moment I walked in, I was greeted with warmth and professionalism. A special mention goes to Aria, who went above and beyond to ensure my visit was smooth and hassle-free. Her attention to detail and genuine care for customers truly stood out. She took the time to thoroughly explain the service process, address all my concerns, and keep me updated throughout the visit. Not only was the service performed efficiently, but Aria also made sure to offer additional maintenance tips and recommendations that were extremely helpful. Her knowledge and expertise were evident, and it was clear she is passionate about her work and customer satisfaction. Thank you, Aria, for making this such a positive experience! More

so far Ford has been great, Shandler is the best! I always want to have him. I always want to have him. More

I have been coming to Ford of Port Richey since I bought my 2013 Ford Focus, I have had the same person taking care of me. His name is Steve Wollak, he has always been really respectful and caring to w my 2013 Ford Focus, I have had the same person taking care of me. His name is Steve Wollak, he has always been really respectful and caring to what I say. He is an asset to your company. I love you car, and thank you all at Ford of Port Richey for taking care of my needs. A big thank you to Steve. More