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Fort Dodge Ford Lincoln
Fort Dodge, IA
10 Reviews
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Showing 10 reviews
May 27, 2023
Had an excellent experience! No problems what do ever! Totally impressed! Thanks so much for the experience! Much appreciated! No problems what do ever! Totally impressed! Thanks so much for the experience! Much appreciated! More
by rleek1957
Employees Worked With
Trace Locke, Nick Ehrhardt
Helpful August 09, 2020
AMAZING Highly recommend Megan from Fort Dodge Ford & Lincoln. She is amazing and make the process quick and easy. I alway travel outside of the Des Moines Highly recommend Megan from Fort Dodge Ford & Lincoln. She is amazing and make the process quick and easy. I alway travel outside of the Des Moines area to purchase my vehicles because I've found that you do not always get the best of service when it comes to sales. If you are looking and live in Des Moines and want a very easy just sit back and sign experience go see Megan at Fort Dodge Ford and Lincoln she will make buying a breeze. Thank you again Megan hope to see you in 3 years when my lease is up! More
by Michael50211
Employees Worked With
Megan
December 01, 2019
High Quality People I drove over 300 miles to do business with these folks. I hate buying new cars, but these people bent over backwards for me. I recommend Jon Moore, I drove over 300 miles to do business with these folks. I hate buying new cars, but these people bent over backwards for me. I recommend Jon Moore, and of course the manager, but regrettable I forgot his name. I laid my cards on the table with them, and the need for a speedy close, and they reciprocated in good faith. It was an awesome experience! Do yourself a favor and go see these people before you buy your next car. I certainly will. More
by ernie2515
Employees Worked With
Jon Moore, the manager, and the finance gentleman
April 04, 2017
Great experience! I got great service throughout my buying experience at Fort Dodge Ford yesterday. I received a call from my dealer Steve Powell that morning to determ I got great service throughout my buying experience at Fort Dodge Ford yesterday. I received a call from my dealer Steve Powell that morning to determine which car I wanted to look at, and the car was brought up and ready when I arrived which was especially appreciated since it was raining. Steve went through every aspect of the car with me, got me a great deal with dealership owner Matt Johnson, and took me through the rest of the process seamlessly including detailing my car and having it ready by the time I finished signing paperwork with the pleasant and efficient finance director. I can't tell you how great everyone at Fort Dodge Ford was to work with. Even those I wasn't dealing directly with greeted me, offered to help with anything needed, and generally just made the whole experience awesome! More
by Deb Mefferd
Employees Worked With
Steve Powell
December 20, 2016
Great experience Fast and friendly staff. Got me right in and going. Did not have to wait around got to test drive the truck and actually take it over night while they Fast and friendly staff. Got me right in and going. Did not have to wait around got to test drive the truck and actually take it over night while they looked over my trade in. I would recommend Fort Dodge Ford. More
by Jeff Gehlhausen
Employees Worked With
Steve Powell
July 08, 2016
Chevy Equinox very friendly and very efficient got a great car and absolutely loving it. Loved to talk and could hold a good conversation was never bored or ignored very friendly and very efficient got a great car and absolutely loving it. Loved to talk and could hold a good conversation was never bored or ignored there. They worked with us very well gave us what we were wanting and looking for! More
by Mo102
Employees Worked With
Reinhold
August 13, 2015
Awesome experience ! Steve Powell was AWESOME in every way helping us with the purchase our new Ford Fusion. I feel confident that I could stop in anytime and get help wit Steve Powell was AWESOME in every way helping us with the purchase our new Ford Fusion. I feel confident that I could stop in anytime and get help with questions I have about my new car. The next day after I purchased my car Steve helped me connect my phone and Garage door openers to my new car, and gave me a personal lesson on how to use my Ford touch computer in my new car. It was an awesome experience and I am very happy with my Ford Fusion. It make me smile to know I have someone like Steve around to help me out if I should have any questions or any problems with my new car.I would also like to thank Tracy Ernst with the financial end of the car it was very informative and informational. I personally would like to recommend Steve and Fort Dodge Ford for your next new vehicle purchase. Thank you Steve and Fort Dodge Ford for the awesome experience. Sherry and Craig Gibbons More
by happy new car owner Sherry
Employees Worked With
(Steve Powell) (Tracy Ernst)
March 23, 2015
New Car Been a long time since i purchased a new car for fort dodge. Been shoppimg down south of Iowa for the past 12 years due too bad sells people in the ar Been a long time since i purchased a new car for fort dodge. Been shoppimg down south of Iowa for the past 12 years due too bad sells people in the area, well intell NOW!! purchased a new 2014 ford from Fort Dodge Ford and couldnt be happer with how the sell went and how hard everyone worked to help with the sell. More
by Superdave
Employees Worked With
chuck
January 24, 2014
Very friendly service with little follow through for customer service. Truck has been back for the same issue 4 times with a total of 3.5 weeks in the shop. Very willing to fix anything else not relat customer service. Truck has been back for the same issue 4 times with a total of 3.5 weeks in the shop. Very willing to fix anything else not related to the actual issue it was brought in for. The last time they tried to charge me $450 for a part that did nothing to fix the problem although they said it would. Had to leave work to bring in my second key to replace this part the day that they were supposed to have it done even though they had known they were replacing it for three days prior and hadn't bothered to tell me they needed it, but gaurenteed it would be ready by the afternoon. Three days later they said it was done. Basically called me a liar when I brought it back in for the same problem and questioned the bill the next day. I have had to contact them multiple times to see what is going on with my truck as they are poor at following up with me when they have information. They also have installed two faulty factory parts (not sure if installation error). If I wasn't getting multiple parts replaceed for free (as they don't fix the issue) I would not go back for any other service needed. Also was quoted a price for changing a fuel filter, once the bill came it was $100 more than the initial quote. They need some big changes in the service department. More
by kustomoz
Employees Worked With
sandy
