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Fort Mill Hyundai
Fort Mill, SC
864 Reviews
As a nearby Charlotte Hyundai dealer - Fort Mill Hyundai is sure to have the perfect car truck or SUV that will fit your needs. Fort Mill Hyundai has a dedicated customer service staff parts department and a courteous sales staff visit or give us a call at (866) 455-9682 and let us help you buy a new or used vehicle today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 864 reviews
March 12, 2024
I do not like leaving negative reviews but after 3 YEARS of trying unsuccessfully to get someone at Fort Mill Hyundai (and even Hyundai Motor America) to take care of an issue, it is time. I bought a brand of trying unsuccessfully to get someone at Fort Mill Hyundai (and even Hyundai Motor America) to take care of an issue, it is time. I bought a brand new 2021 Hyundai Palisade Calligraphy in February 2021. It had a small scratch/chip on the liftgate. I informed the salesperson, Cindy Maggard who told me it would be taken care of. I could go on and on (if anyone is interested I will tell you every step and all of the phone calls I have made that were not returned). *Here is a very brief recap: bought car with damage (I did not see because it was dark and the salesperson lifted the liftgate to show me buttons inside the back). * Told it would be taken care of. 3 years in not yet done. * Finally had it fixed almost 2 and half years in however it looked like someone put puddy on it and painted over it. You could easily see it and feel it. I pointed it out to Cindy Maggard-salesperson, Juan Castillo-service, Tony Belk-Service Director and Ray Anderson-New Car Sales Mgr. I was initially told "well that's the best we can do without painting the whole liftgate" for which I replied "okay we can paint it". Then I was told well we would have to redo the emblem then again I said Okay. I bought this car new and it was damaged. So that was August 2023 and they said well let me see what we can do and we will get back with you 3 MONTHS LATER (as always with them) they still had not gotten back with me so I began the calling and waiting on them to return calls that go unreturned. * After getting Hyundai Motor America involved I took it in for them to paint the entire liftgate for which they kept 2 and half weeks and I had to get it back without the emblem as I was going on vacation. Upon my return, I took it back for them to finish and I can't believe how they let it go out. I guess they do not check their vehicles before selling and after repairs. I have requested someone at Hyundai America meet me at the dealership and have been told they can not do this because they cannot tell me when someone from Hyundai America will be going to the dealership. However, Hyundai America would get in touch with the general manager to see what could be done but of course, the general manager has not returned his emails or calls. I would NEVER purchase anything from them again nor recommend them. I am currently trying to get in touch with Chanel 9 whistleblower and show them my vehicle and all of the documentation I have where I have tried to handle this on my own. I am also going to file a complaint with the Better Business Bureau. They are remodeling and I guess they are too busy with the remodel to take care of their customers (at least the ones that have already purchased). More
by Kimbo18
Employees Worked With
Other Employees :
Cindy Maggard- Sales person
Helpful March 06, 2024
I appreciate the kind words and accurate service that Tom provided on my warranty service repair for the 2019 Tucson. It's wonderful to actually have kind and understanding service department to deal with at provided on my warranty service repair for the 2019 Tucson. It's wonderful to actually have kind and understanding service department to deal with at this dealership starting with Tom. I can see that Tom is a great asset to the service department. And once again, thanks for your prompt and courteous services provided. More
by Todd Scruggs
Employees Worked With
October 31, 2023
I had a great experience buying a used Toyota Highlander from Fort Mill Hyundai. My sales person was Craig Averette. He answered every question I had. He showed me some other great deals on the lot, not try from Fort Mill Hyundai. My sales person was Craig Averette. He answered every question I had. He showed me some other great deals on the lot, not trying to up sell me, but genuinely ensuring I was making the best choice for my needs. Financing options were clearly laid out and the paper work was quick. I also traded in my old vehicle. They provided a better offer than the 3 other dealerships I had visited. I highly recommend Fort Mill Hyundai and Craig Averette. More
by jmonks11
Employees Worked With
August 17, 2023
Carlos was knowledgeable and friendly and most importantly took what I I had to say about my needs and wants while looking for a vehicle and helped me find the perfect vehicle for me. Thank you ag importantly took what I I had to say about my needs and wants while looking for a vehicle and helped me find the perfect vehicle for me. Thank you again Carlos you turned my nightmare into a dream More
by Lkgebe23
August 17, 2023
Carlos was so great! He found the car I really wanted and it was in my budget! I 100% recommended him! He found the car I really wanted and it was in my budget! I 100% recommended him! More
by Justine Tila
Employees Worked With
July 21, 2023
I’ve visited 2 dealerships before this and no one came close to service and time they spent with me. From Carlos’s attention to detail and his wealth of knowledgeable of an insane amount of features on al close to service and time they spent with me. From Carlos’s attention to detail and his wealth of knowledgeable of an insane amount of features on all the models I looked at, all the way to Jon who closed the deal with ease. I’ve had so many cars in my life and I will never go to another dealership!!! More
by mazzymullen
June 29, 2023
We purchased two cars and he was very helpful in the process keeping me informed process keeping me informed More
by fortmill19
June 20, 2023
Tom Furey always makes my service appointments fast and easy. Tom is very personable and I appreciate the care he takes to make sure all issues are addressed. easy. Tom is very personable and I appreciate the care he takes to make sure all issues are addressed. More
by marybethjoyce57
June 19, 2023
Carlos was very helpful, knowledgeable and listened to my concerns and needs. I don't think I would have purchased a vehicle if he wasn't so helpful and kind. concerns and needs. I don't think I would have purchased a vehicle if he wasn't so helpful and kind. More
by Mickelle23
June 15, 2023
Carlos was great. He was well mannered and happily answered my many questions. He was also very kind to my dad who came along with me. I Got a great price and I will d He was well mannered and happily answered my many questions. He was also very kind to my dad who came along with me. I Got a great price and I will definitely go to Carlos when purchasing my next car! More
by amber.glossner
