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Fort Wayne Nissan

Fort Wayne, IN

4.5
848 Reviews

4909 Lima Rd.

Fort Wayne, IN

46808

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848 Reviews of Fort Wayne Nissan

September 22, 2021

Jeremy Todd is a great addition to your team. He took great care of me while searching for a first car for my daughter! More

by SHAD.BRILES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Todd
Sep 22, 2021 -

Fort Wayne Nissan responded

Shad, Thank you for your business and this review. We're happy to hear Jeremy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you or our daughter with in the future, please let us know.

September 21, 2021

The service was good and affordable. I came for an oil change and they delivered. I will come back again. More

by ETHENBARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert
Sep 22, 2021 -

Fort Wayne Nissan responded

Ethen, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Nissan, we look forward to having you as one of our valued customers for many more years to come!

September 19, 2021

They did a quick and efficient job. I need some diagnostic information but nothing was found and I was not charged. Great job, tha k you More

by ASMITH17288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cannot remember
Sep 20, 2021 -

Fort Wayne Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 17, 2021

The dealership has always been top notch. I am not going to hold one incident against them. However, I was not pleased with the amount of money I spent, and the overall service. But these are difficult time More

by SSHEARER22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No one listed.
September 16, 2021

Always a pleasant visit. Vary timely in service. Always pleasant and courteous service with a sense of commitment of service. More

by lonwalt56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert, Dave Nagel
Sep 16, 2021 -

Fort Wayne Nissan responded

Thank you for taking the time to share your thoughts on working with Jeremy and our team. We're glad to hear Jeremy, Dave and our team delivered such a great experience!

September 14, 2021

I would not recommend this dealer ship for any used or non Nissan vehicles. They either don’t look at the vehicle or purposely go out of there way to cover up any known issues. The financial guy forgot to More

by ASHMC84
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Service Manager
Sep 14, 2021 -

Fort Wayne Nissan responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 13, 2021

New to the Nissan World and I was thoroughly impressed with the customer service when I scheduled an oil change/tire rotation. Everyone was extremely nice and made sure I knew of the work being done ever More

by amahampt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cornett
Sep 13, 2021 -

Fort Wayne Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fort Wayne Nissan!

September 10, 2021

Had to wait longer than usual, did not tell me my warranty availability if any, didn't tell me if there were any specials coming up. More

by CLARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Lambert
Sep 11, 2021 -

Fort Wayne Nissan responded

Thank you for your review, Clara. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 04, 2021

The customer service was impeccable! The vehicle I wanted was at another dealership 2 hours away and they got it for me. In addition to that, since I decided not to trade, they even drove my old car to my ho More

by Pam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy, Shanna, Connor, Austin
Sep 07, 2021 -

Fort Wayne Nissan responded

Thank you for your feedback on your recent visit to Fort Wayne Nissan, Pa,. It is great to hear that Tommy, Shanna, Connor and Austin were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

August 31, 2021

Keaton Braun did an excellent job of customer service. The communication of what happened versus what I was charged was not clear and he took care of it immediately. This is why I will continue to be a More

by pam_towe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keaton Braun
Aug 31, 2021 -

Fort Wayne Nissan responded

Thank You so much for you wonderful review, We will certainly let Keaton know how he did. Please let us know if you should need anything, We are always here to help!!!!

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