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Fort Wayne Nissan

Fort Wayne, IN

4.2
824 Reviews
Call Dealership (260) 222-2399

4909 Lima Rd.

Fort Wayne, IN

46808

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824 Reviews of Fort Wayne Nissan

February 10, 2023

Service was very courteous and quick. We received texts to see if we needed anything. They followed up with a phone call explaining exactly what needs to be done. More

by bushee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad, Herbie Tran
Report | Print
Feb 12, 2023 -

Fort Wayne Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
February 10, 2023

Excellent people and service . I recommend them to everyone. It’s clean and a very comfortable place to wait for your device. More

by DONOSBO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert, Danny Porter, Dave Nagel, Ryan Dishong, Keaton Brown, Herbie Tran
Report | Print
Feb 12, 2023 -

Fort Wayne Nissan responded

Thank you for choosing Fort Wayne Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
February 09, 2023

Good job. . it just to a longtime to complete the oil change luckily I wasn’t there waiting for the job to be completed. More

by wrigj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keaton Brown
Report | Print
Feb 09, 2023 -

Fort Wayne Nissan responded

Thank you for taking the time to leave us a review. We'll be sure to share your comments with our crew. Thank you for choosing Fort Wayne Nissan!

Helpful
February 08, 2023

I had Conrad and he was amazing! This was my first time at Nissan and I will be returning. More

by MAKAYLATOPP01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
Report | Print
Feb 09, 2023 -

Fort Wayne Nissan responded

Thank you, Makayla, for taking the time to leave us a five-star rating! We appreciate your business and look forward to serving you for years to come. Thank you for choosing Fort Wayne Nissan.

Helpful
February 08, 2023

Worst customer service I have ever experience . Service is awful they don't follow their own warranty policies . Will never buy another Nissan or any other car from the Rohrman Auto Group . More

by EGEORGEFW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Todd, David Cornett, Keaton Brown
Report | Print
Feb 12, 2023 -

Fort Wayne Nissan responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Helpful
February 06, 2023

Great experience. ..sales team was outstanding. Excellent customer service. Appreciate the attention and quick process. More

by tvgroves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hefty, Joe Navarro
Report | Print
Feb 07, 2023 -

Fort Wayne Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Feb 08, 2023 -

Fort Wayne Nissan responded

Tvgroves, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Fort Wayne Nissan

Helpful
February 04, 2023

Great salesmen and knowledgeable, friendly staff willing to make your time there comfortable and worthwhile More

by MESTRELLAC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Barney, Gage Underwood
Report | Print
Feb 06, 2023 -

Fort Wayne Nissan responded

Thank you for choosing Fort Wayne Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
February 02, 2023

The technicians were very friendly and responsive . They did a very good job communicating and finished work on time More

by JENMILLER0567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keaton Brown
Report | Print
Feb 03, 2023 -

Fort Wayne Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
February 01, 2023

This place is great to do business with everyone was great to deal with couldn’t ask for a better place More

by MAX.MALEY1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Ankney, Cody Barney, Gage Underwood
Report | Print
Feb 02, 2023 -

Fort Wayne Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
February 01, 2023

Everyone involved made me feel relaxed and comfortable. I would recommend this car store to all my friends. More

by WILLIEJUR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique, John Hefty
Report | Print
Feb 02, 2023 -

Fort Wayne Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! John, Dominque, and our team here at Fort Wayne Nissan are glad to have you as a customer.

Helpful
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