Fort's Toyota of Pekin - Service Center

I have been buying vehicles from Fort's for more than 20 years and have always received the best customer service of any other dealership I have dealt with. Eric and his stafff are outstanding. years and have always received the best customer service of any other dealership I have dealt with. Eric and his stafff are outstanding. More

Very efficient and knowledgeable. Helpful in determining just what is needed and what isn’t. Thanks! Helpful in determining just what is needed and what isn’t. Thanks! More

Always professional and courteous employees. The staff have informed me of parts and services I didn’t need for my vehicle. I appreciate the honesty and would recommend this dealership. The staff have informed me of parts and services I didn’t need for my vehicle. I appreciate the honesty and would recommend this dealership. More

Great customer service every time I deal with him and always answers any questions I may have always answers any questions I may have More

Good will be back when car service is needed , the employees are friendly and respectful! employees are friendly and respectful! More

We loved the video review of the maintenance provided! It was very informative about what was done. It was very informative about what was done. More

The service performed was ok. I did not like finding a part on the passenger side floor ! After looking in my car manual, it seems to be part of my air conditioner filter locate I did not like finding a part on the passenger side floor ! After looking in my car manual, it seems to be part of my air conditioner filter located behind the glove box. When it gets warmer I will look to put back together. The technician should have noticed this !!! I really like that you pick up cars for service. Thank You. More

Fortunate to have competent top notch advise and service. Chad was knowledgeable and willing to discuss our particular maintenance needs. Chad was knowledgeable and willing to discuss our particular maintenance needs. More

Good experience everything was good! Chad does a great job. Didn’t have to wait too long for completion. Chad does a great job. Didn’t have to wait too long for completion. More

I would have ignored this email had i known i had to provide comments. Sometimes feedback is just a rating provide comments. Sometimes feedback is just a rating More