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Patterson Dodge Chrysler Jeep Ram Kia - Service Center

Wichita Falls, TX

4.1
495 Reviews

495 Reviews of Patterson Dodge Chrysler Jeep Ram Kia - Service Center

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May 17, 2024

It always takes weeks to get the simplest things repaired, so I normally repair everything myself. They also labs a few items detached I have to snap on afterwards, this time it was no different, th More

by aflong2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

It was quick and easy to set up an appointment. The staff all knew their jobs well. They kept me informed, and were very professional. That is why I have purchased all my vehicles from them for the More

by rm2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Broadus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carly Hanks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Herlehy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Still haven’t received the part to complete the service, waiting on callback, need to get replaced. More

by cdavidwf
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

My service rep seemed to be very overloaded as his responses were slow. In the end the dealership did well and I have no complaints. More

by TXHOMEBREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

She is a great asset to the dealership. She help me with all of my needs More

by bonner627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

We're just RV traveling through from Kentucky. I did not have an appointment but was taken right in and serviced. Was only there about 30/40 minutes. Great service. More

by SWH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Very quick to get my vehicle in. And quick to have a response to when it would be ready and the problem. More

by crystaljacoba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Brandi hung up on me. I still have my lights issue and this is 4 th visit and still not fixed. More

by MJMOULDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Hanks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandi Lucero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

The service department has very informative and pleasant employees. Answered all my questions. Thank you More

by texasbilly1964
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

My experience with jeep and getting a radio replacement was good and satisfying thanks to Tommy More

by kerenrangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for sharing your positive experience with us! We're thrilled to hear that your radio replacement was a good and satisfying one, thanks to Tommy. We appreciate your feedback!

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