Fountain Buick GMC

Complete nightmare since I made the mistake of saying yes to this purchase, worst follow up and customer service, nothing but empty promises and lies of time frames for resolutions. Do not give them a cent f to this purchase, worst follow up and customer service, nothing but empty promises and lies of time frames for resolutions. Do not give them a cent for any reason. Perfect till you sign then have an issue......avid this place and whatever you do.....DO NOT BUY A HUMMER EV, NOTHING BUT PROBLEMS!!!! Get stranded and see how it feels! They need to pull this product from production! This has been the worst experience ever with any dealership of my car buying life! DO NOT BUY ANYTHING FROM THEM! More

We Have bought lots of cars through the years this was the best no xx back and forth salesman very knew lots about the car the best no xx back and forth salesman very knew lots about the car More

Andrew made the car leasing process an easy and enjoyable experience. Always a pleasure at fountain Buick gmc. experience. Always a pleasure at fountain Buick gmc. More

The 2025 AT4X AEV we purchased has significant swirl marks in the clear coat from the dealership. After we had signed all paperwork, my husband drove the truck around to the front entrance to pick me up marks in the clear coat from the dealership. After we had signed all paperwork, my husband drove the truck around to the front entrance to pick me up to leave and a couple came up to me admiring it and then asked if the truck had been taken through a car wash. I asked Marks daughter that works there and she said no. It looks like someone took a rag full of dirt and washed it. I had previously not noticed it because the truck was parked in the back under the awning in the shade for us to look over. It’s not noticeable unless the sun is shining on it and then it is awful. I spoke with Mark at length about it on my way home and he said he would discuss it with the boss and send me his number. That has not happened. I explained this to someone who called for a follow up and still have heard nothing. I’ve read online this can be corrected and Fountain Auto Mall should make this right. The quote i have been given to correct this is around $1500. I just spent a significant amount of money on this vehicle and it should not have swirl marks of this significance in the clear coat. I would have rather them have not washed the vehicle than for this to happen but I was not given that option. I was so excited to find this truck and for it to be available for purchase. However this issue has taken the joy out of this purchase. Given the lack of response to this issue I would not purchase from them again nor would I recommend them to a friend. This is totally unacceptable customer service. Also the people that detail cars there should not be working there because they do not care about the merchandise. There is no way this would have happened had the truck been washed properly. We drove over 6 hours to make this purchase and sadly this was probably done to this vehicle while we were on the property. It took the forever to bring the truck up for us because they were washing it. More

Hanna and Mark worked really hard to make this a smooth transaction. It was great and I am glad I was able to deal. A+ Jonathan transaction. It was great and I am glad I was able to deal. A+ Jonathan More

Trent was very professional and patience with me and help me with all my doubts me with all my doubts More

Jesse Rochkind was a very good salesman. No high pressure, just facts and information in a friendly manor. A pleasure doing business with him. Carla Jones Real Estate Broker L No high pressure, just facts and information in a friendly manor. A pleasure doing business with him. Carla Jones Real Estate Broker Licensed General Contractor More

Trentt Dahl was a pleasure to work with on the purchase of my car. Appreciate him taking time and effort when I was buying a used car. Treated just as if I was buying a new car! of my car. Appreciate him taking time and effort when I was buying a used car. Treated just as if I was buying a new car! More

salesman andrew & finance mgr Luis, are truly the best persons, u wish to speak with in this dealership. Both person were instrumental to the success sale of my daughter's 2010 4runner. No bank approved i persons, u wish to speak with in this dealership. Both person were instrumental to the success sale of my daughter's 2010 4runner. No bank approved it, but with their experience & great skills, they were able to find financing. Bottomline, we brought the car home. Kudos to both of them, strong work & great work ethics as well. Dr. Martin ABueg,MD More

They took the time and effort to make the process quite easy. They were also kind and made us feel right at home. I thank them for everything and wouldn't hesitate to recommend them. easy. They were also kind and made us feel right at home. I thank them for everything and wouldn't hesitate to recommend them. More