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Fowler Volkswagen of Norman
Norman, OK
364 Reviews
Our Mission is simple. To enrich the collective experience — in our shop, in our community, and in our state.
Fowler Auto Group has been locally owned and operated in Norman, Oklahoma for almost 40 years. From its start as a small shop located in historic downtown Norman, the family business has grown to a five-store operation across Oklahoma and Colorado that employs over 400 people. The family has now seen three generations work to continue its success in the auto industry.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
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Showing 364 reviews
May 27, 2011
A friend called Jimmy and let him know what we were looking for. Because he has excellent knowledge of this location he immediately knew the Perfect fit for my family and I. He was fast, friendly, and looking for. Because he has excellent knowledge of this location he immediately knew the Perfect fit for my family and I. He was fast, friendly, and honest through the process. What took the longest was waiting to see faince... Everything else combined was only a hour from start to finish. I will definitely be back and bring others. Thanks Jimmy, chris, and Brandon. The Ricalde's More
by Ricalde1
Employees Worked With
Jimmy
May 27, 2011
Originally made contact with Fowler VW throught the internet. Within about an hour after my on-line inquiry, Jimmy Roberts called me back to discuss what I was looking for. I was looking for a smalle internet. Within about an hour after my on-line inquiry, Jimmy Roberts called me back to discuss what I was looking for. I was looking for a smaller, more fuel efficient car for myself, but my wife saw a Routan minivan and thats what we ended up with (on my first visit). I was so impressed with the dealership and my experience, that I returned a few weeks later and purchased a Jetta Sportwagen to use for my daily commute to work. So far both vehicles have been excellent. I visited the service department (Rob Lackey)for scheduled maintanence and was very impressed with them as well. If I have any questions, whenerver I call and talk to Jimmy and/or Rob, they are always helpful and take the time to give me answers to the questions I have. It has been a great experience working with the Fowler VW Team: Jimmy in Sales, Waldi and Donna in the office, the finance department and the service/parts department. I highly reccommend visiting Fowler VW in Norman if you are thinking about buying a Volkswagen. More
by Kokohead
Employees Worked With
Jimmy Roberts
May 26, 2011
Customer service was great before, during, and after the sale. Everyone was friendly, polite, interactive, and honest. They did a great job showing and explaining to me everything I wanted. They also let sale. Everyone was friendly, polite, interactive, and honest. They did a great job showing and explaining to me everything I wanted. They also let me test drive any car that interested me. Overall experience was beyond expectation! Met all my needs plus more. Price was very fair and I've enjoyed every moment of my car. I even bugged them today (2 weeks later) and they still responded right away. You better make your way out to Volkswagen of Norman and ask for William Avila. You won't go wrong! :) More
by Kelsdun12
Employees Worked With
William Avila
May 26, 2011
I was so unhappy with the Volkswagen dealerships in Oklahoma a few years ago, that I literally bought my vehicle at that time at a VW dealership in Dallas. But, then Fowler opened its VW dealership in Oklahoma a few years ago, that I literally bought my vehicle at that time at a VW dealership in Dallas. But, then Fowler opened its VW dealership in Norman and things definitely changed for me. In fact, my experience with them -- and my salesman, William Avila, in particular -- was so ABOVE satisfactory, that before I buy any vehicle in the future, I will at least contact them first to see what they can do to help me out. I'm a big, BIG fan. More
by JeremyRC
Employees Worked With
William Avila
