Fox Hills Chrysler Jeep
Plymouth, MI
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Bad customer service I was looking on line to buy a car I found one interested me so I call to ask if it’s available so the I talk to his name is Anthony he was very rude I was looking on line to buy a car I found one interested me so I call to ask if it’s available so the I talk to his name is Anthony he was very rude in phone about the time and if it’s available like I was talking in phone and he was talking to someone else and sounds he was eating so I went to the dealership hopping that I get lucky and buy the car so the only guy was working in pre owned is Anthony Rutledge and he was very rude in person he won’t even try to sale the car he just stood in office rude and not even tell us what options More
This dealership has very poor service and mechanics! Our vehicle was in for service so long that they gave us a loaner. When it was finally done after 2 weeks we had to take it back again because it was Our vehicle was in for service so long that they gave us a loaner. When it was finally done after 2 weeks we had to take it back again because it was leaking transmission fluid all over our garage floor. It then took another week to fix a problem that was caused by poor installation. We went to purchase new tires at a separate tire shop, the shop couldn’t do a front end alignment because we had a blown front shock that was supposed to have been repaired while the vehicle was at Fox Hills. So yes, we had to go back once again. Terrible experience!!! More
Beware Interstate Buyers The terms that were agreed on for an interstate purchase were changed when we arrived from out of state to pick up our vehicle. This dealership is no The terms that were agreed on for an interstate purchase were changed when we arrived from out of state to pick up our vehicle. This dealership is not trustworthy and doesn’t know what they are doing. Go elsewhere now while you can. More
Not very trustworthy I emailed to get a price quote on a used Wrangker and received the price seem on the internet. After speaking to a salesperson in the used car departm I emailed to get a price quote on a used Wrangker and received the price seem on the internet. After speaking to a salesperson in the used car department, I told them I would be in within a few days. I then received a price change because I saved the vehicle on Carfax and the price increased almost 4000 dollars. I called and asked if the price quote I received would be honored and never received a call back. The manager never responded to me email a few days later. I would never recommend or purchase a vehicle from this dealership. More
Great sales experience I went in to just look at Wranglers, having never purchased anything but Ford. They were very receptive to my questions and took the time to answer al I went in to just look at Wranglers, having never purchased anything but Ford. They were very receptive to my questions and took the time to answer all of them. Ended up buying a new Wrangler that night and they gave my a very good deal on my trade-in. I would recommend them to anyone. More
Great Service!! I had a recall on my Chrysler and didn't know it. Zac in the Service department called me...said we have parts and can do it the same day!!! Done!! H I had a recall on my Chrysler and didn't know it. Zac in the Service department called me...said we have parts and can do it the same day!!! Done!! Highly recommend Fox Hills Chrysler Jeep for service. Talk to Zac!!! More
Does Anyone Work Here? I've never been to this dealership and I can't stand them - they're that bad. I've been calling for months to get my car in for a recall and NO ONE WI I've never been to this dealership and I can't stand them - they're that bad. I've been calling for months to get my car in for a recall and NO ONE WILL GET BACK TO ME. Additionally, I called for months last year for help with my navigation and again - someone would "call me right back." Nope. No calls. No emails. Customer service is NOT a priority at this dealership and it makes me want to scream. I don't know how this place stays in business if no one finds the customer's time important. More
Thank you for my Jeep I had such a nice experience at Fox Hills as I picked out my dream car (a Jeep Parriot). Ryan E showed me everything I needed to know and answered all I had such a nice experience at Fox Hills as I picked out my dream car (a Jeep Parriot). Ryan E showed me everything I needed to know and answered all of my questions and more (and kept me hydrated with water bottles since it was super hot outside)! I'm so excited to drive my new Jeep and I'm so glad my family chose Fox Hills to get one. More
Awesome Very friendly and helpful staff. They went the extra mile to make sure that a deal was made that satisfied all parties. I would strongly recommend thi Very friendly and helpful staff. They went the extra mile to make sure that a deal was made that satisfied all parties. I would strongly recommend this dealership and Ryan More
Excellent car buying experience! We searched near and far (actually driving over an hour and a half from home) looking for just the right vehicle. Just when I was beginning to think w We searched near and far (actually driving over an hour and a half from home) looking for just the right vehicle. Just when I was beginning to think we'd never find the car for us, we met Ryan at Fox Hills Chrysler Jeep. I called that morning, confirmed the vehicle I was interested in was available and dragged my reluctant husband on what he thought was another goose chase. The car was in immaculate condition; no leftover food wrappers and gross stuff from previous owners like some of the other dealerships. We took a test drive just to be sure it was what we wanted then let Ryan work his magic. Shortly after, we took off in our new to us family vehicle. We couldn't be happier and I'm definitely keeping Ryan's card for when we need or next vehicle! More