Read Reviews Frank Ancona Honda

Frank Ancona Honda

Frank Ancona Honda

1000 North Rogers Road
Olathe, Kansas 66062


(913) 782-3636

Frank Ancona Honda
Manufacturer: Honda

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 39 reviews

4.9

4.9 out of 5

45 lifetime reviews

Frank Ancona Honda

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Certified: Frank Ancona Honda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Frank Ancona Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Frank Ancona Honda

Frank Ancona Honda is a family owned business that has been a Kansas City area tradition since 1961.

The employees of Frank Ancona Honda know that our customers are our most important asset, therefore they always strive for 100% customer satisfaction in all facets of the business.

Some of our features include:

A "jillion" in-stock Hondas

Our exclusive Better Deal Promise

Factory trained Service Department

Genuine Honda Parts Department
These are just a few of the things that sets us apart from the "average" car dealership.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free Coffee
Cable TV Parts Store
Customer Lounge Area Television

GeorgeInKansas
5/19/2013 3:22:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony YiTony Yi
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Frank Ancona Honda:

Tony was really amazing to work with.

We were needing a new 2013 Civic and emailed Tony initially when we started looking. He answered many questions via email without any pressure to buy. He also sent us the price for the car that was the lowest in town.

Then we stopped by the dealership and he had one ready to test drive. Very professional and really helpful.

Then once we knew the color and model we wanted Tony found it for us in about a week. When we arrived we only spent about 30 minutes on paper work and the loan and we drove the car home

It was honestly the best experience I have ever had buying a car. And I have purchased about 8 in my lifetime.

I would recommend Tony to any of my family or friends!

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Response From: Frank Ancona Honda
Added: 5/20/2013 3:14:01 PM

George,

Thank you very much for your business. We agree that Tony is awesome!!

Enjoy your new Civic.

Jason Heard

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valeriejennings2830
5/14/2013 6:36:43 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason HeardJason Heard
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Frank Ancona Honda:

Frank Ancona Honda provides superior service, pricing and inventory in the KC metro area. I bought my second car from them recently, and loved both the CRZ and Civic. Thank you!

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RC2013
5/2/2013 8:37:02 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg EasleyGreg Easley
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Frank Ancona Honda:

This is the third brand new vehicle we have purchased from Frank Ancona since 2002. We have purchased an Odyssey, an Accord, and now a CRV. We love the Honda vehicles and have never had any problems. Why we keep coming back to Frank Ancona is the service. We have had three different sales people since 2002, and all three people have been friendly, and knowledgeable. Greg was extremely personable and knowledgeable about the CRV, and was excellent in returning our calls if we had any questions. We enjoyed doing the virtual financing as it made it easier and more convenient (just too cold in the room). Thanks for the wonderful experience and three reliable vehicles in the past 11 years. Keep up the good work!

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Lions12
4/22/2013 9:57:12 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason HeardJason Heard
Tony YiTony Yi
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Frank Ancona Honda:

My husband and I started shopping for a new 2013 Honda Accord EX-L online with Tony and Jason on Wednesday evening. By Saturday morning we were picking up the car. It helped so much being able to negotiate over the internet.

We have purchased many new cars in the past and this by far has been the absolute BEST car buying experience. This is our first Honda purchase and I guarantee you it will be the first of many. No hassle, just plain "let's make this deal happen". They went above and beyond our expectations from the price on our trade in as well as the price on our new car. We received many online responses from other dealers but they only wanted us to come in to discuss the car.

They had the exact car we wanted, from the exterior color to the interior leather with only the options we wanted. We love the car.
We travelled over 3 1/2 hours to buy this car and would do it over again!

If you want to buy a Honda from the best dealer in the Kansas City area, go to FRANK ANCONA HONDA, in Olathe, KS. I know Jason Heard (General Manager) and Tony Yi (salesman) won't let you down.

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Response From: Frank Ancona Honda
Added: 4/24/2013 11:49:34 AM

We greatly appreciate your business and the fact you drove 3 and a half hours to get to us. You were awesome to work with and we look forward to being your new car dealer!

Have a great rest of spring. We are here for anything you need.

All the best,

Jason Heard

Twitter
DeSaix
4/20/2013 2:13:35 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg Kessler
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Frank Ancona Honda:

I bought my last Honda CRV from Frank Ancona after dealing with another Honda dealership for years. I received quotes from both dealerships and found that Frank Ancona would work with me to get the exact price I needed to have within my budget. So when I decided to get a new Honda I decided to go through the same process and again Frank Ancona worked with me and I even upgraded from the LX to EX within my budget. Greg was a great help and a super saleman!.

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Response From: Frank Ancona Honda
Added: 4/20/2013 2:38:29 PM

Thank you. We appreicate your business and you taking the time to let us know that we did well. Greg does an awesome job and we will oass this along to him.

Best regards,

Jason Heard

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bstaupp
4/17/2013 2:40:18 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Erik SomErik Som
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Frank Ancona Honda:

Erik Som is a very good salesman and great man to work with. Reasonable, down to earth and not too pushy. Although I did not end up buying my new Honda Accord from him (I wish I did), I would highly recommend if you are in the market for a Honda vehicle to stop by and ask to talk to him first before anybody else in the KC area.

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Response From: Frank Ancona Honda
Added: 4/20/2013 2:33:29 PM

Thank you for taking the time to write these outstanding comments about Erik. I agree with you that he does a great job. We hope to be able to assist you in the future.

Jason Heard

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kstat96
4/13/2013 7:52:46 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason HeardJason Heard
Shelly MalickShelly Malick
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    3
  • Overall Score:

    4.2

My Review Of Frank Ancona Honda:

The sales team worked to help us evaluate the car we were considering starting from the point of our submitting an online request for pricing. The same day as that request, we had several e-mails from the salesperson in response to the query to clarify the request, with a price for the features selected that same day. The sales team let us perform a short test drive late in their day on a Friday afternoon, jeopardizing their 6PM closure time and yet did not make us feel rushed as we took the vehicle out for a short drive. They further supported our desire to get a lengthier evaluation of the vehicle by accommodating our interest in having an extended, overnight test drive to allow us more miles and time at the wheel with the majority of the features we wanted with the car. Once we firmed our exterior and interior color preferences, the dealership worked to acquire a vehicle exactly matching our requested configuration and communicated clearly when it would be available to allow us to stop in and review the car's appearance to enhance our previous evaluation of the features. Upon our decision to proceed with an offer, the sales team was responsive in the negotiation process and as we completed the delivery of the vehicle, they accommodated our need for timely execution of the delivery activities and flexibility in pickup of the vehicle. The experience all in all was very enjoyable.

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Response From: Frank Ancona Honda
Added: 4/18/2013 10:38:16 AM

Thank you so much for your business. You were awesome to work with. We are thrilled that everything went so well and you were able to get the exact car you wanted.

Enjoy!

Jason Heard

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DennisLoxterman
4/3/2013 10:30:10 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony YiTony Yi
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Frank Ancona Honda:

Tony was very professional and curtious. No high pressure tatics. Tony was a joy to work with. I highly recommend this dealership. Should I be in the market for another Honda I will go to Tony.

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herbhoss
4/1/2013 5:05:59 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Karen Judt
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Frank Ancona Honda:

Dealing with the sales folks and the closing and signing the paperwork was as pleasant car buying experience as I have ever had. There was no pressure and no back and forth on pricing. Karen did a great job of going over all the things about the car. I feel good about the extended bumper to bumper warranty. I have no experience with the service department but I expect it to be as good as the sales experience. I would recommend this dealership to anyone.

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ginny5068
3/27/2013 1:30:12 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg Kessler
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Frank Ancona Honda:

Greg was friendly and very helpful. There was no pressure to buy. We have bought several vehicles from Frank Ancona and will go back there for our next car purchase.

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