Honda of Olathe
Olathe, KS
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The most pleasant and easy car buying experience I’ve had in my 40 years of car ownership. The relaxed no-pressure, no commission approach was exactly what I’ve wanted buying a car to be like. Both Selden Sc in my 40 years of car ownership. The relaxed no-pressure, no commission approach was exactly what I’ve wanted buying a car to be like. Both Selden Schefcyk and Pam Hawj did their jobs very well, and know their products. Both of them treated me in a friendly manner, were open and honest in discussing the truck, the sales model for this dealership ( the policy of offering their best price, no negotiating or hidden fees or sales gimmicks, that they do not work on commission). They were courteous and respectful and both seemed to be genuinely happy working there and being able to help me find the right truck for me. I felt like our conversations were open and honest, and they both explained things clearly and were very professional. I felt like I got a fair price for my trade in and a fair price for my truck. I couldn’t be happier with the entire experience from being greeted initially by Selden, to completing the purchase with Pam and with the clear and helpful instructions by Selden at the end when I took possession of my new Ridgeline. The way I was treated by Selden when I stepped on the lot and told him what I was looking at to consider ( year and trim level) immediately impressed me and kept me engaged and at this dealership. I had never been to this dealership before. I will come back as long as this business model and level of customer service continues. And in particular, due to these two individuals and their commitment to their job and customers. They represented Honda and this dealership at the highest level. Also, the $3000 dealer discount on the 2024 was very generous and appreciated. I am recommending them in particular and Honda of Olathe to my friends. More
Dealing with Honda of Olathe was very easy. Each person we spoke with was very friendly and helpful. Rob was very detailed in answering all our questions during the looking phase as well as pur Each person we spoke with was very friendly and helpful. Rob was very detailed in answering all our questions during the looking phase as well as purchasing. We had a couple questions he didn’t have an answer for and without hesitation went and got an answer for us. We would definitely ask for him when we’re ready to purchase another car. More
Everyone there was great! Rob, my salesman, explained so much in great detail - stuff he didn't need to show/teach me but he did. He made the entire experience so easy. Highly Rob, my salesman, explained so much in great detail - stuff he didn't need to show/teach me but he did. He made the entire experience so easy. Highly recommend this dealership and this guy! More
Dylan was very kind and helpful in explaining all the bells and whistles on my new car. American and Chris were a positive force in the process. Thank you! bells and whistles on my new car. American and Chris were a positive force in the process. Thank you! More
Excellent customer service. My salesperson Brooklyn and America along with customer experience specialist Selden made for a very pleasant buying experience My salesperson Brooklyn and America along with customer experience specialist Selden made for a very pleasant buying experience More
We've used this dealership in the past for service on our previous Honda Pilot. Service Dept. is top-notch. Customer waiting area is amazing, comfortable with snacks and drinks. We decided to purchase a n previous Honda Pilot. Service Dept. is top-notch. Customer waiting area is amazing, comfortable with snacks and drinks. We decided to purchase a new Pilot fom them after we found out about their new sales model. We test drove the car, they inspected our trade in, and we made the deal with Par and Jeff in AN HOUR. No pressure, no admin fees, service fees, no commissions, no talking to a finance guy or warranty guy, no back and forth with the manager. When we picked up the car, our product specialist Jeff Schoenberger spent a lot of time going over the car's features, explaining the paperwork, and even programming some of the settings. He was super-friendly and knowledgeable. Highly recommend this dealership if you're looking for a Honda. Be sure and ask for Jeff!! More
I’ve not purchased a vehicle from here but the service dept is great. Honest and transparent and even went so far as to tell me my Ridgeline wasn’t ready for service. dept is great. Honest and transparent and even went so far as to tell me my Ridgeline wasn’t ready for service. More