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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,045 Reviews
Call Service Center (262) 240-6105

1,045 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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August 15, 2025

Very pleasant, efficient overall 100% perfect! !! Rob David was very pleasant and very efficient and amazing to work with!! Finance was equally as wonderful to work with as well as Anton Lak!! 10 o More

by TCART1969
Recommend Dealer
Yes
Employees Worked With
Rob David
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Aug 15, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

August 14, 2025

My vehicle has been to your dealership three times for the same problem and it’s still not fixed very frustrated very irritated very dissatisfied. This is after I’ve spent $1700 on tires and brakes not to More

by erikolson54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
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August 12, 2025

My truck is making noises that was not there before I dropped it off not driving the same I will not be going back or recommend them to any one and it sucks because I own 2 Chevrolet trucks More

by chousee13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Maglio
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jim Piscitello Service Manager 262-886-1010

August 11, 2025

Morey was excellent in getting me fast , efficient service on my vehicle same day! I also received transportation back home. I felt very comfortable getting service here. More

by senelson2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Piscitello Service Manager 262-886-1010

August 03, 2025

Extremely unhappy, had a pump installed. Blew out on way home. Manger not calling back. More

by dstolarick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Piscitello
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jim Piscitello Service Manager 262-886-1010

August 03, 2025

Fast service. People working there are friendly, helpful, and have patience. Always come back here! More

by Aileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip L Thunhorst, Michael Jenrette
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Aug 03, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Piscitello Service Manager 262-886-1010

August 02, 2025

Amazing service, great communication. They finally found the issue with my vehicle and sent a video explaining the issue. Super helpful! More

by bellazantow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Aug 03, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine. We look forward to having you as one of our valued customers for many more years to come! Jim Piscitello Service Manager 262-886-1010

August 01, 2025

All repairs were clearly laid out, pricing explained and done in a timely manner. Very satisfied. More

by eurocdoucette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember who I worked with but they were very good
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Aug 01, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Piscitello Service Manager 262-886-1010

July 31, 2025

Every person we dealt with was very friendly and welcoming. The waiting room was exceptionally clean and comfortable. More

by RED7PHOENIX48
Recommend Dealer
Yes
Employees Worked With
Kayon Teague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Lechuga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jim Piscitello Service Manager 262-886-1010

July 29, 2025

I greatly appreciate them fixing my shift on my 2019 Chevy blazer. They did a great job. More

by Rob Atkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Piscitello Service Manager 262-886-1010

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