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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
909 Reviews
Call Service Center (262) 240-6105

909 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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May 05, 2024

Service and communication was out standing went the extra mile to get me back on the road with a short notice would be back again thank you More

by Glernthornton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Piscitello Service Manager 262-886-1010

Helpful
May 03, 2024

Service and communication has been great! Nick followed up when part came in earlier than expected. Repair was completed quickly, Nick explained repair and on my well. Top notch! More

by nielsen.jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colon
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May 03, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Jim, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as one of our valued customers for many more years to come! Jim Piscitello Service Manager 262-886-1010

Helpful
May 02, 2024

Great work - and service - you'd never know they had to take the roof off - great communication More

by Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. Dylan and our team appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

Helpful
April 26, 2024

The people and service at Boucher are great. Morry is the best!! The work is always done well and on time. More

by dawghaus1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review! We are so glad that Morry had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Piscitello Service Manager 262-886-1010

Helpful
April 22, 2024

Knowable mechanics, knew what my problem was and ordered the correct parts to fix it More

by FCORNELL5980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert David
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anton Lak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as one of our valued customers for many more years to come! Jim Piscitello Service Manager 262-886-1010

Helpful
April 19, 2024

I was taken care of immediately and the work was done in a timely manner More

by Babyboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing your thoughts about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

Helpful
April 18, 2024

Went in for oil change and a couple of issues I had recently. I was told they were too busy and could only do oil change. I can understand that however when they oil change was done they made me feel l More

by Pinball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morry Decker
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 15, 2024

Always been a great service center. They maintained my Acadia purchased from an Indiana dealer. Now that it was 12 years old I have a new Equinox RS and I love driving it. They had me g More

by Kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silver
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Apr 15, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Kenny, it is great to hear everything was done quickly and to your satisfaction! Until the next time we meet, take care!

Helpful
April 13, 2024

Always amazing service every time we come in. Morry was awesome as always. Would recommend Boucher to anyone one looking to buy our get service More

by Sjjask
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your kind words for Morry and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Jim Piscitello Service Manager 262-886-1010

Helpful
April 12, 2024

Friendly staff and fast service. Highly recommend I would by my next car here. thankx. More

by Terri L Gustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Terri! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as one of our valued customers for many more years to come! Jim Piscitello Service Manager 262-886-1010

Helpful
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