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Frank Leta Acura
St. Louis, MO
416 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 416 reviews
April 29, 2024
WILL! ! Listened to my story and got me what best fits my needs. Thank you guys for the service you all are providing for the community! ! Listened to my story and got me what best fits my needs. Thank you guys for the service you all are providing for the community! More
by Satinwhite19
Employees Worked With
Will Zibers
Helpful March 04, 2024
Excellent experience purchasing a new vehicle from Frank Leta. Our salesman Kevin Baker was top-notch, he is knowledgeable, responsive, and efficient. 5 Stars all around, thank you! Leta. Our salesman Kevin Baker was top-notch, he is knowledgeable, responsive, and efficient. 5 Stars all around, thank you! More
by JSS
Employees Worked With
Kevin Baker
March 02, 2024
I bought a 2021 Acura tlx from here about 3 weeks ago and it was one of the smoothest dealership experiences I've had. Kevin baker and the finance team really helped making the out of state purchase smooth a it was one of the smoothest dealership experiences I've had. Kevin baker and the finance team really helped making the out of state purchase smooth and problem free. More
by Marlonstafford74
Employees Worked With
Kevin Baker, Mary Greathouse
February 04, 2024
I have tried calling, leaving multiple messages for the General Manager to please return my call. All of this started on Saturday January 27, 2024. After having to absolutely hound this dealership to even General Manager to please return my call. All of this started on Saturday January 27, 2024. After having to absolutely hound this dealership to even make a simple courtesy call. Nothing, finally on Friday February 2, 1024. I explained to the Sales Manager my concerns, including possibly of death. He understood this can be a life or death situation and he Guaranteed me he would absolutely call me back to further discuss to come to resolution. The Sales Manager just like the General Manager of Frank Leeta Acura WILL NOT RETURN RETURN EVEN A COURTESY CALL BACK. Frank Leta was put on actual notice of a potential life threatening problem with my Acura I purchased from Frank Leta and boy do I Regret ever being caught up with these unprofessionals who only care about profit. They will not make even the simplest of things right. NO CALL BACKS!! This will be your experience also, do you want to be treated the same way I have been treated? Because you can, but don’t bother with the phone, you will have to drive there every time you may need something done on your Acura! Thank you. More
by Stllaxman
Employees Worked With
Sales Manager and GM refuse to return a call!
February 02, 2024
Frank Leta Acura Management not just an employee, but yes Management does NOT return phone calls. For days and days I have called and left a message for as many people I could just to get ONE return call. Se Management does NOT return phone calls. For days and days I have called and left a message for as many people I could just to get ONE return call. Seven days and NOTHING. NOT EVEN AN EMAIL. More
by Stllaxman
Employees Worked With
Na
February 02, 2024
I have called MANAGEMENT for seven (7) days and NO return phone calls. They sold me a car without a spare tire or the key to get the lug nuts off. If I drove down in winter weather and drove down this would phone calls. They sold me a car without a spare tire or the key to get the lug nuts off. If I drove down in winter weather and drove down this would put me in the reality of dying in the cold. They do NOT RETURN a simple phone calls. Not even a courtesy call saying we are looking into this and will get back to me. NOTHING NO RETURN PHONE CALLS!! This is how you will be treated at Frank Leta Acura. They ignore their clients and will not return a phone call! How is this a sustainable business model, by never returning a simple phone call? More
by Stllaxman
Employees Worked With
Do not know
January 29, 2024
They sold me a car without a spare tire or the key for the Lugnuts. I called management and they never returned a call. the Lugnuts. I called management and they never returned a call. More
by Stllaxman
Employees Worked With
I called management twice and they will not return a phone call or make things right! Avoid this dealership at all costs. Frauds!!
January 23, 2024
This was my first time purchasing with Frank Leta and working with Kevin. He and the team went above and beyond to make the experience smooth. I will definitely refer anyone I know to visit Frank Leta an working with Kevin. He and the team went above and beyond to make the experience smooth. I will definitely refer anyone I know to visit Frank Leta and ask for Kevin! More
by kelly.herberholt
Employees Worked With
Kevin Baker
January 16, 2024
My experience was absolutely amazing! Highly recommend this dealership! From sales to financing to picking up, everything was perfect! Highly recommend this dealership! From sales to financing to picking up, everything was perfect! More
by Jen G
Employees Worked With
Samir Hamzic
April 11, 2023
This was my first purchase at Frank Leta, but working with Trent Adam's made it a great one. I believe we'll be back for sure...... thank you Tent. with Trent Adam's made it a great one. I believe we'll be back for sure...... thank you Tent. More
by sonya_thomas62
Employees Worked With
Trent Adams....Andrew?
