Fred Anderson Acura - Service Center

When I checked in with the service advisor and gave him my name he looked up my records. Then he said, so this is your first visit with us? I said no this my third visit. After I went to the customer loung my name he looked up my records. Then he said, so this is your first visit with us? I said no this my third visit. After I went to the customer lounge he came in for me to sign a paper. Then he said, just so you know, this is your last free oil change. I said no it’s not, you better go back and do some research. He came back a few minutes later and apologized and said that I was right. I don’t think this young man knew much about your system. More

Tom provided excellent service during our first car maintenance appointment. Got us in and out and was especially accommodating to our family while we dealt with our little ones. maintenance appointment. Got us in and out and was especially accommodating to our family while we dealt with our little ones. More

Got me in and out on time and very good service. Even short staffed, Thomas made sure I was on time to work. Even short staffed, Thomas made sure I was on time to work. More

Service provided by Tom Elgin is always great. Thanks…..explanation of repairs was very clear. Thanks…..explanation of repairs was very clear. More

I always have great experiences working with this dealership. The staff listen to my concerns and address them immediately. dealership. The staff listen to my concerns and address them immediately. More

Easy to schedule service and quick service time while waiting for my car. Clean waiting area and well stocked with water and snacks waiting for my car. Clean waiting area and well stocked with water and snacks More

Received incorrect information regarding service needed when I booked appointment which caused me to set up a pickup to accommodate. My service rep was supposed to be notify me when service was complete s when I booked appointment which caused me to set up a pickup to accommodate. My service rep was supposed to be notify me when service was complete so I could meet another obligation. That didn’t happen. When I called to get an update on status I was told my car had been ready for an hour. Service was much better under previous ownership. However, I would recommend certain carryover members of your sales team. More

I was afraid that service would deteriorate at this dealership after a new owner took over. Happily, I think they have maintained their service capabilities. I hope it continues at a reasonable price dealership after a new owner took over. Happily, I think they have maintained their service capabilities. I hope it continues at a reasonable price. More

Tom did a great job, and was very efficient during my visit. I am so glad that I chose to come to this dealership! visit. I am so glad that I chose to come to this dealership! More

Very easy to deal with, knowledgable, friendly and reasonable pricing. Clean waiting area and rest rooms. reasonable pricing. Clean waiting area and rest rooms. More