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Fred Anderson Honda - Service Center

Greenville, SC

4.6
217 Reviews

217 Reviews of Fred Anderson Honda - Service Center

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September 23, 2024

I never had ANY issues with my Honda. Took it to Fred Anderson Honda due to a coupon in the mail for an oil change. Came home, and my battery is dead. And now my left headlight is out. Ve More

by Brandi
Recommend Dealer
No
Employees Worked With
Malcolm w
Sep 29, 2024 -

Fred Anderson Honda responded

Hi Brandi, we’re sorry to hear about the problems you experienced after your visit. Your concerns are important to us, and we want to investigate this further. Please reach out to our Service Manager, Cory Pritchett, directly at CPritchett@anderson-auto.net, and we’ll work to resolve this for you. Thank you for your feedback.

September 17, 2024

Today I took my car for maintenance and I shared with Joshua a concern that have been bothering for a while. He took the time to listen and help me find a solution the best way possible with lots of pati More

by Gretchen Ramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Fred Anderson Honda responded

Hi Gretchen, thank you for your wonderful feedback! We’re thrilled to hear that Joshua and Robbie took the time to listen and support you with your concerns. Your appreciation means a lot to us, and we’re glad we could help! Have a great day!

September 16, 2024

Everyone was nice. All of my questions were answered. It was very nice and clean even with renovations going on. I look forward to seeing it when it’s done More

by Smokinbear8452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
Sep 21, 2024 -

Fred Anderson Honda responded

Hi there, thank you for your wonderful feedback! We’re glad to hear that everyone was nice and that your questions were answered. We appreciate your patience during the renovations and look forward to seeing you again soon!

September 13, 2024

The service was good when the oil needed to be changed and a recall on the driver's seat belt was fix! More

by ASK
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 14, 2024 -

Fred Anderson Honda responded

Hi there, thank you for your feedback! We’re glad to hear that the service on your oil change and seat belt recall met your expectations. If you need anything else or have further comments, feel free to reach out. Have a great day!

September 12, 2024

Had my car in for a brake issue. The service tech sent me a text with a link to a video where he showed me exactly what was causing my issue. Zooming in on the location where the tr More

by freddybill452005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work any of these people - allow for this option and list the service people since that's why I visited the dealership.
Sep 14, 2024 -

Fred Anderson Honda responded

Hi there, thank you for the detailed feedback! We’re thrilled that our service tech’s video explanation and efforts to save you money made a difference. We appreciate your kind words and are glad to stand out from the rest!

September 11, 2024

Every time we take our car in, the service is always top notch. Joshua, our service adviser was very friendly and helpful. More

by melorzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Bayne
Sep 14, 2024 -

Fred Anderson Honda responded

Hi there, thank you for the kind words! We’re glad to hear that Joshua provided friendly and helpful service. If you need anything else, we’re here to assist!

September 11, 2024

Very happy with Eric taking care of getting my car serviced in a timely manner. He was very courteous and professional and a pleasure to work with. More

by joy.sims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in the Service Dept
Sep 14, 2024 -

Fred Anderson Honda responded

Hi there, thank you for your positive review! We’re happy to hear Eric provided courteous and professional service. If you need any further assistance, don’t hesitate to reach out!

September 10, 2024

Service was wonderful, the best I could experience: Attendant knew my name and my car service experience via your software set up which expedited the need being met efficiently & in great time. Other a More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordon Moody was Excellent
Sep 13, 2024 -

Fred Anderson Honda responded

Hi Carolyn, we’re delighted to hear that your service experience was so positive and efficient. It’s great to know that our team addressed all aspects of your visit, including the replacement of your exterior mirror. We appreciate your detailed feedback and look forward to assisting you again. Have a wonderful day!

September 10, 2024

My service advisor, Brody, did an excellent job interfacing with me and my service needs. All of the requested items were addressed and taken care of promptly. More

by richard.baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brody
Sep 13, 2024 -

Fred Anderson Honda responded

Hi Richard, we’re so glad to hear that Brody did an excellent job with your service needs. It’s great to know that all of your requests were addressed promptly. We appreciate your feedback and look forward to assisting you again. Have a wonderful day!

September 09, 2024

The service department is professional and fast. Lance was the best. My concerns were all addressed. More

by Reneé D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamid Jahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Burns and his trainee
Sep 13, 2024 -

Fred Anderson Honda responded

Hi there, thank you for your feedback! We’re glad to hear that Lance provided professional and fast service and addressed all your concerns. We appreciate your comments and look forward to assisting you again. Have a great day!

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