Fred Anderson Honda - Service Center

Rick Haines, Sales Consultant and Ramiro Guillen, Finance Manager were the BEST people with whom we have purchased a car ever! The service staff were just as wonderful! Their collective assistance to us (s Manager were the BEST people with whom we have purchased a car ever! The service staff were just as wonderful! Their collective assistance to us (strangers to them) was knowledgeable, honest and caring. If you are in the market for service or to purchase, don't hesitate -- just go!!!!!! More

In 2008 we purchased a Honda Civic and Ridgeline from Ricky. We were take by his honesty and friendliness which were genuine. This is the exception and not the rule in this society. We were at the dea Ricky. We were take by his honesty and friendliness which were genuine. This is the exception and not the rule in this society. We were at the dealership for service to the civic and stopped by to say Hello to Ricky and after talking for a while he mentioned the timing for trading in our civic could not been better. The TEAM provided us a deal on an Accord that we could not turn down. We have been treated very well by all the people we deal with at this dealership and will continue to buy our vehicles here. More

I purchased a Honda Odyssey from Breakaway and was pleased initally with the service department. After a little over a year, I had some trouble with the transmission. It was under warranty and they pleased initally with the service department. After a little over a year, I had some trouble with the transmission. It was under warranty and they did get it covered through Honda. I was called the next day with "Good News". My car was ready but needed an alignment since they had to drop the transmission. My first question was why is it not covered under the warranty and I was told that it only covered a two wheel alignment and that I needed to pay to have the other two done and it was 69.99. I told them that I needed to talk to my husband. I called a local maintenance shop and asked how much it was for a two wheel alignment on a 2008 Honda Odyssey and was told that it is not possible. It had to be a four wheel and they were confused on why they were telling me that it needed to two wheel alignment. I then called another local Honda dealer and they told me the same thing. You can not do a two wheel alignment, it has to be four. I then called Breakaway back, I asked the person who answered the phone, how much is it for a two wheel aligment on a Honda Odyssey and they replied that it was not available and that it needed to be a four wheel and the price was 69.99. So at this point, not only has Breakaway lied to me, but they have tried to charge me for a four wheel aligment as well. I went straight to the service manager and he proceeded to tell me that it was possible and that everyone else was lying to me. After a month and many phone calls to the general manager, the situation was "taken care of". They gave me two additional aligments free of charge. I have since been back to the service department and have felt very uncomfortable. I decided to try anoter local Honda dealership an additional 30+ minutes away and have been so pleased. I will continue to go to the other dealership and will not be back. More

Christine, was very professional and a lot of fun to work with. She knows her products and was very helpful in the buying of our Honda Odyssey. We took our van in for an oil change and noticed it had a few n with. She knows her products and was very helpful in the buying of our Honda Odyssey. We took our van in for an oil change and noticed it had a few nicks on the rear bumper. I looked for Christine and told he about it. She did not hesitate to stop what she was doing and go out to our van and put some touch up paint on it. I would recommend her to anyone looking to buy a new car. Thank you, George and Adela Reynolds More

Breakaway's service department installed my spoiler and moon roof visor on my new 2010 Honda Accord EX-L this week and they were amazing. They were very accommodating to my hectic schedule, very friendly, moon roof visor on my new 2010 Honda Accord EX-L this week and they were amazing. They were very accommodating to my hectic schedule, very friendly, and they did a great job installing my new accessories. I was very pleased with the service that I received at Breakaway Honda and would highly recommend them. More

Mark Smith was very friendly & knowledgeable. He did not hesitate to go out of his way to make sure all the details were know & properly taken care of. I was given an excellent price on the vechicle I purch hesitate to go out of his way to make sure all the details were know & properly taken care of. I was given an excellent price on the vechicle I purchased. It was obvious Mr Smith enyoys people so that it is not just a job for him. More

Breakaway may physically look nice, but ethically, they are filthy. First, they sold us an extended warranty that mysteriously covers nothing that ever breaks. Then, I took an Odyssey with a disfunct are filthy. First, they sold us an extended warranty that mysteriously covers nothing that ever breaks. Then, I took an Odyssey with a disfunctional door in. They said that the motor was burned out, the mounts were broken, the sensors were shot, and that it would be $870 to fix it. Then they charged me $90 for the diagnostic. The motor was obviously not burned out, so I took it elsewhere for a diagnostic. The closing sensor was cleaned. For free. Breakaway is the same place where I heard a salesman bragging about how badly he had taken a customer. More