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Fred Anderson Kia - Service Center

Raleigh, NC

2.9
76 Reviews

76 Reviews of Fred Anderson Kia - Service Center

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July 21, 2018

Great customer service The maintenance procedure for me Kia was quick and with no hassle. Purchasing the maintenance package was definitely worth it not having to pay out fo More

by Davey Boy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Morgan, Jake Alwran, Billy Ranallo
Jul 22, 2018 -

Fred Anderson Kia responded

Dave, thank you so much for the review! We look forward to taking care of you and your vehicle again soon!

July 10, 2018

Maintenance Visit I recently took in my vehicle for a problem with my AC. Louis made sure my vehicle was taken care of and provided excellent customer service. More

by Whymoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis
Jul 10, 2018 -

Fred Anderson Kia responded

Thank you for taking the time to leave us such a great review. We're glad that Louis and the rest of the service team were able to repair your car to your standards! Regards, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

July 07, 2018

Outstanding Service! I've always had outstanding service at Fred Anderson Kia! Brian Byler and his staff are excellent and are always upfront with what needs to be done fo More

by Chris C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie
Jul 09, 2018 -

Fred Anderson Kia responded

Chris, we appreciate you for letting us know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

July 02, 2018

Great People at Dealership Everyone we have dealt with whether it was Sales person, parts department, or service department they have all been wonderful to deal with unlike oth More

by db1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Toth
Jul 05, 2018 -

Fred Anderson Kia responded

Thanks for the five-star review! We're thrilled to hear everyone in our staff was amazing and that you enjoyed the Service Department. Please come back soon!

June 27, 2018

Great People The dealership has some wonderful employees who do a great job. The service advisors, the mechanics,the person answering the phone,even the cleaning p More

by jrunner56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Toth, Rod Davis
Jul 05, 2018 -

Fred Anderson Kia responded

Thank you so much for the review and the kind words. Our team works very hard to ensure our customers have the best experience, so we're glad to hear your visit showed just that. We look forward to taking care of you again soon.

June 13, 2018

30,000 mi service Had complete service performed. Took approx. 3 hrs. Car is performing better. Price for MUCH higher than shown on list in office area. Appreciate the More

by Sorentoguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Malone
Jun 18, 2018 -

Fred Anderson Kia responded

Thanks for the review and the honest feedback, Sorentoguy. We're glad to hear your vehicle is now performing better and that it got washed and vacuumed after it got serviced. We look forward to seeing you again.

May 11, 2018

Oil change on family plan Always quick Staff helpful and nice I usually walk in and get served right away Lounge comfortable and staff communicates well I recommend to all More

by Hudson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Alwran
May 14, 2018 -

Fred Anderson Kia responded

Hudson, thank you for the five-star review! We're happy to hear everyone in our team was helpful and that you're enjoying the Family Plan. We look forward to taking care of you again.

April 30, 2018

A good experience I enjoyed the coffee and the and snacks.Nice waiting area I use the new guy , but next time I will be using Mike again. Mike is a good guy ! More

by Alibaba55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
May 02, 2018 -

Fred Anderson Kia responded

Thanks for the positive feedback! We're glad you enjoyed our waiting area and that our staff was helpful. We look forward to taking care of you again!

April 10, 2018

Routine service The service was quick and easy. Nice waiting area with comfy couch, coffee and tea and pastries - the car wash included. Service personnel friendly a More

by Maryellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Toth
Apr 11, 2018 -

Fred Anderson Kia responded

Maryellen, thanks for taking the time to write a great review. We're happy to have you as a customer and look forward to serving you again.

March 24, 2018

Kia Sorento Service Today I dropped off my car to get it serviced. The service is awesome and, fast. The staff were very friendly and very polite. They went above and bey More

by Ps2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
Mar 26, 2018 -

Fred Anderson Kia responded

Thank you for the outstanding review! We'll be sure to pass your very high praise along to the whole team. Come again soon!

Mar 30, 2018 -

Fred Anderson Kia responded

Thank you so much for the positive feedback and kind words. We're happy to hear our service team made you feel at home, they're true professionals. We hope to see you again soon!

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