Fred Beans Ford Lincoln of Doylestown
Dolyestown, PA
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79 Reviews of Fred Beans Ford Lincoln of Doylestown
f there was a negative review option, I would post that. Wow. I have never been so mistreated in my entire life. My car was in their possession for five months, because of the terrible lifetime warranty my Wow. I have never been so mistreated in my entire life. My car was in their possession for five months, because of the terrible lifetime warranty my car was unable to be repaired. I would normally not write a review about this since it is really a Chrysler/MVP problem and that’s a whole other issue, BUT Bob and Jeffrey Reeb are the two most discriminative, rude people I have ever encountered. They are clearly not businessman. They have made not only mad my life but my families life miserable every time we had to call in. I am 31 years old and had to have my father call on my behalf, because of how rude they were talking to me. Bob has daughters, you would think somebody of that stature would have some more respect. Jeffrey Reeb is the manager and he yelled at me on the phone and told me that he’ll never deal with me again. All because I was asking questions. And by the way, my question was about a part that they had lost when my car was towed out of there to actually get repaired by real mechanics. They told me that they didn’t lose it, but 30 seconds later when I had my dad called, they were delivering the piece to the autobody shop my car was now delivered too. These guys are a joke, and they are doing a disservice to this entire dealership. I have told every person I know to never buy a car from here again. I am making sure to plaster that all over every single hospital in the Bucks County area that I work at. If you want your car to be serviced for years to come after buying it, do not buy a vehicle here. If you want to be treated with any type of respect, do not buy a car here. If you want answers quickly, do not buy a car here. If you enjoy being discriminated against for being a female, please comment below and I can give you both Bob and Jeff’s direct phone number. More
I spent around 75,000 for my 2019 f250 super duty, reading body outsourced and installed through them, plow mount installed through them, tow package installed through them. My turn signals haven't wo reading body outsourced and installed through them, plow mount installed through them, tow package installed through them. My turn signals haven't worked properly since day one. Inside of the truck they blink fast indicating a bulb out. There are no bulbs out! After 3 attempts they fixed the fast blinking indicators, but the cabin lights inside of truck stayed on all the time unless I shut them off manually. On the 4th attempt they couldn't fix that issue. The fifth attempt they reset the computer to factory settings, that fixed the cabin lights! But guess what? Turn signals back to blinking fast on the inside only. 6th attempt they said that they couldn't fix it because the plow harness was not spliced properly, and now it's my problem because its out of warranty!. They subed out all modifications done to my work truck. My tow package was left with wires hanging out under the bumper, no plug in for my trailer. I installed the necessary harness my self! Which included drilling my bumper, no mounts left in prep or any thought. I wouldn't ever consider buying another truck from them again. Absolute garbage. Not to mention when I allowed them to change my battery that failed in 2.5 years, there was no warranty on the battery, and they kept it for 2 days! Costing my thousands of dollars by not having my truck on the road! For a battery! All in all very displeased, and I wouldn't reccomend or buy anything from them ever again. This was actually the first ford truck that my company has bought in the last 71 years since my grandfather started my company. it will be the last. 0 empathy or concern from anybody at the dealership, including the salesmen who sold me the truck, and the service department who failed to rectify the malfunctions after multiple attempts. Complete disgust with this. Think twice especially If you are having them build a custom work truck for you! More
Emailed and phone call to confirm that a vehicle was in stock and on the lot. I was clear that I was driving an hour to get there and was assured that they had the car. They even followed up with a confirm stock and on the lot. I was clear that I was driving an hour to get there and was assured that they had the car. They even followed up with a confirmation email. Arrived and was told vehicle was not in stock and was sold a few days before. But they were nice enough to show me other trucks that I had zero interest in and were way more money. Typical BAIT and SWITCH! Needless to say I told them how I felt and left. Actually found exactly what I was looking for at another dealership that treats customers like people and not just a number. So long Fred Beans! More
I went in to test drive a specific vehicle after speaking with Kevin from their online team. I informed the associate of a specific time frame I was coming in as I live over an hour away. When I arrived at t with Kevin from their online team. I informed the associate of a specific time frame I was coming in as I live over an hour away. When I arrived at the dealership, the vehicle was not available and immediately the sales manager, Chris, tried to sell me on other vehicles. At no point did they try to make arrangements for me to come back and look at the specific vehicle I was interested in, or even ask me what I was interested in with a vehicle. A couple of days later Kevin called me back to review my experience and he admitted that he was just trying to get me into the dealership/the car was not there, i.e. bait and switch strategy. I would not recommend Fred Bean's Ford dealership to anyone. More
Great support from Larry my youngest daughter last night purchased a 2020 Subaru CrossTrek low miles great price. Great to him from him how committed the owner and family running the business is so hard wor purchased a 2020 Subaru CrossTrek low miles great price. Great to him from him how committed the owner and family running the business is so hard working and committed. Thanks Larry for a great buying experience! More
Got service done on my explorer over top inspection everything explained to me by Larissa just what I needed after being in the hospital for a month everything explained to me by Larissa just what I needed after being in the hospital for a month More
Garbage dealership. I e-mailed the sales team about a used vehicle. Since there were only interior pictures I asked for an exterior picture as well. They sent one pic I e-mailed the sales team about a used vehicle. Since there were only interior pictures I asked for an exterior picture as well. They sent one pic only. Since I live over an hour away I asked the sales rep if there were any scratches, dents, etc. before I drove up. I was told that the "car is clean inside and out." I was also promised a $50 gas card for driving up to see the car. Well the car was not clean at all. Scratches and dents, ripper interior and other issues. Not to mention the high priced sales tactics. I ultimately decided not to buy the vehicle. The $50 gas card? Nope. After texting/e-mailing several people there, including the general sales manager, Dennis, they ignored me. My suggestion - ignore them. More
Sent pictures and details of my trade which only has 8k miles on it. They refused to give me any idea of what they would offer for trade value then when I questioned the person they wanted to change the w miles on it. They refused to give me any idea of what they would offer for trade value then when I questioned the person they wanted to change the way we were communicating to calling me. Why if we're emailing back and forth would you need to change the way of communication aside from trying to pressure me in a different manor. Poor way of "online" buying. More
Unethical is the best word that comes to mind when you lie about the availability of a vehicle. Negotiated a deal over the course of a week. They ran my credit and offered a rate. I spoke to the salesm lie about the availability of a vehicle. Negotiated a deal over the course of a week. They ran my credit and offered a rate. I spoke to the salesman and let him know I was using NFCU and was at the bank and needed a final amount. He gave me the final amount and as I was pre-approved, I was working on providing the VIN, etc to the bank rep. I then got a call that the vehicle might have been sold. Asked the bank reps to keep working on the check, had an appointment, went back to the bank rep and never heard back. Embarrassingly I had to let them know I guessed it sold already? No more contact, no "sorry", "is there anything else we could do for you". Upon researching I discovered it didn't sell. They shifted it to one of their other stores. Bottom line I can only assume is they didn't like the price I was given and lied about it being sold. Shameless greed demonstrated at a time when car customers already feel taken advantage of by charging above MSRP for vehicles. More