Fred Beans Hyundai of Flemington

Undisclosed fees in Truecar I found a 2016 Subaru WRX on USAA's car buying service, which is powered by TrueCar. I filled out a form to lock in the internet price (which should I found a 2016 Subaru WRX on USAA's car buying service, which is powered by TrueCar. I filled out a form to lock in the internet price (which should include all dealer documentation, prep, and additional fees) excluding tax. I went to test drive the vehicle and, upon returning from the test drive, the brakes were smoking. This was after the salesman told me that their used vehicles undergo a 150 point inspection prior to being listed for sale. I went inside to talk pricing and showed the salesman the Price Protection Certificate from USAA/TrueCar. The salesman borrowed my phone and took it to show his manager. Approximately 20 minutes later, he returned with my phone and a piece of paper listing additional fees which would be added. In addition to the advertised price of $21,485, they would add a $1,500 fee labeled as Action Auto Group Loyalty Incentive (the primary buyer must have purchased or leased a vehicle from Action Auto Group in the last 3 Years, and must be using that vehicle as a trade-in) as well as a $995 Used Car Prep Fee. These fees were not optional. I told the salesman that I have a Price Protection Certificate which promises the vehicle be sold at the price listed on the certificate ($21,185 including a $300 USAA car buying service discount). The salesman went to talk to his manager and returned to tell me that they would reduce the Loyalty Fee to $750. I again explained that this was a violation of the certificate and asked to speak with the manager. The manager came over and informed me that the dealership would not honor this price and if I didn't like it that I could leave. I told the manager, "I guess we're done here." He responded with "I guess so," and turned to walk away without shaking my hand. I turned to the salesman who shook my hand and thanked me for coming in. I thanked him for his time and left. More

June Lee Excellent customer service. Very knowledgeable staff. My sales person was perfect. He listened to my needs and wasn't pushy. I had a wonderful experie Excellent customer service. Very knowledgeable staff. My sales person was perfect. He listened to my needs and wasn't pushy. I had a wonderful experienced there. More

review No complaints. Very friendly staff. Greeted as soon as we walked in. Very thorough test drive and very informative. Will be returning for any vehicle No complaints. Very friendly staff. Greeted as soon as we walked in. Very thorough test drive and very informative. Will be returning for any vehicle maintenance. More

Ferdie Navoa really helped us through the car buying process! He was friendly, personable and knowledgeable and he did an excellent job of presenting the vehicle! really helped us through the car buying process! He was friendly, personable and knowledgeable and he did an excellent job of presenting the vehicle! More

Review I have been a loyal action Hyundai customer. Last time buying 4 cars. I did not feel I was given the salesman s undivided attention. He had 3 custo I have been a loyal action Hyundai customer. Last time buying 4 cars. I did not feel I was given the salesman s undivided attention. He had 3 customers and was running between them. Lots of wait time. The finance dept was good. Let me borrow the car because they could not wrap up the deal in a timely fashion. Still do not have my inspection ticket. My salesman to busy to go over the car features and maintenance when I picked it up More

answered questions Do not care to elaborate any further. The answers that I gave speak for my feelings as to the people and the dealership. Thank you. Do not care to elaborate any further. The answers that I gave speak for my feelings as to the people and the dealership. Thank you. More

Good experience Action Hyundai in Flemington is very welcoming. We had the pleasure of working with Abe to purchase my vehicle. Abe was very professional, helpful, an Action Hyundai in Flemington is very welcoming. We had the pleasure of working with Abe to purchase my vehicle. Abe was very professional, helpful, and pleasant to work with. He was sincere and caring. Before we left with my car, he made sure we understood everything about the car. I would definitely recommend Abe! He made my experience great. More

2018 Silver Hyundai Sonata The sales person Ferdie, sales manager Dean and general manger were very nice.They were very responsive to my needs in buying my new 2018 Silver Hyund The sales person Ferdie, sales manager Dean and general manger were very nice.They were very responsive to my needs in buying my new 2018 Silver Hyundai Sonata. They gave me a very fair trade in amount for my 2014 Hyundai Sonata. I would definitely come back again. More

Great job! Would buy here again! Very friendly and easy to work with. Shiv was excellent and very helpful in making my decision. I would purchase here again and Would buy here again! Very friendly and easy to work with. Shiv was excellent and very helpful in making my decision. I would purchase here again and would recommend to friends More

Very satisfied Overall good experience and love my new vehicle will recommend friends and family to stop in for a great deal. Very satisfied customer. Will come back Overall good experience and love my new vehicle will recommend friends and family to stop in for a great deal. Very satisfied customer. Will come back in the future More