Fred Haas Nissan

I helped my niece purchase a vehicle yesterday, but due to a paperwork issue, she was asked to return today—alone—simply to sign the paperwork that should have been completed the day before. The deal was a to a paperwork issue, she was asked to return today—alone—simply to sign the paperwork that should have been completed the day before. The deal was already agreed upon: same price, same terms, nothing was supposed to change. When she returned, the finance manager, Jamaal, told her she was required to purchase a warranty and presented only two options, insisting she choose one. This was never discussed yesterday and was not part of the original agreement. This was not a misunderstanding—it was an attempt to pressure a customer into additional costs after the deal was already set. I should not have needed to be present for the dealership to honor the terms they had already agreed to. It has been nearly ten years since I last purchased a vehicle from this dealership, and experiences like this are exactly why. Taking advantage of customers is unacceptable, but doing so to a young, single mother is especially disturbing. More

My service representative John fails was very attentive to my needs. He worked in a timely manner, and responds back to any question He also gives you a timeline and what the next step is on the service of to my needs. He worked in a timely manner, and responds back to any question He also gives you a timeline and what the next step is on the service of my car. I also appreciate his personality. It makes it a whole lot easier to work with a person who knows what customer service looks like. More

I cannot recommend enough the service department of Fred Haas Nissan. I commend the efforts of Caleb and Gerald when I come in to have my Altima serviced. I will not go anywhere else for my service needs Haas Nissan. I commend the efforts of Caleb and Gerald when I come in to have my Altima serviced. I will not go anywhere else for my service needs More

This dealership has Friendly people, accommadating and clean. It's also easy to get to from 249. clean. It's also easy to get to from 249. More

12/5 UPDATE I appreciate the timely fashion in which my concerns were addressed and how Fred Haas Nissan went above and beyond to make things right! Thank you! 11/28/2025 UPDATE I received a call from concerns were addressed and how Fred Haas Nissan went above and beyond to make things right! Thank you! 11/28/2025 UPDATE I received a call from Fred Haas Nissan to further address my concerns and schedule an in-person visit. Jason, the shop foreman, conducted a test drive to further understand my concerns with my Rogue. The shop's foreman, along with the Service Manager, addressed my concerns and offered a fix, for which I'm scheduled to go next week to complete. I will update my rating for my latest experience with Fred Haas Nissan to 4 stars, because of their efficiency to address my issues below and making things right. On 11/24, I was told by Fred Haas Nissan's service department to bring my 2023 Nissan Rogue Platinum for an engine inspection on the latest recall repair. When the repair was "completed", my vehicle was still making the same rattling noise I've been complaining since early this year and was told it was due to this recall they had no repair available at the time. When I called the Service Department on 11/25 after leaving the dealership for this "repair", (spoke with Jamie) I was now told that they will need to run a diagnosis on my vehicle, which will now cost me $110 (in addition to the $1,600 that they claim I need to also put in the car on "critical repairs" that were not part of the "suggestions" from my previous visit last Friday (11/21). I have the paperwork for both visits if needed. The paperwork I received after the recall repairs were "completed" stated they performed a test drive to inspect the engine. There are only a few ways to inspect an engine for damage, and a test drive is not it. It is sad to realize that the dealership I trusted my hard-earned money to purchase a vehicle and have ALL repairs and maintenance for said vehicle at, only cares about the money and not their customers. Their Service Department, unfortunately, is clueless and oblivious. Sales are only there to make a sale, nothing else. Nissan has an engine recall that, not only took a long time to come up with a solution, but the main symptom my vehicle was showing is still... an issue. I have owned different makes of vehicles, and Nissan is, by far, the one that is leaving a lot to be desired. I'd avoid purchasing this brand at all costs. If you are in the market for a Nissan, I'd recommend to save yourself all these headaches and go with a different brand. More

⭐⭐⭐⭐⭐ Outstanding Experience at Fred Haas Nissan! I just purchased my 2020 Ford Explorer Limited Edition from Fred Haas Nissan, and I couldn’t be happier with the experience! From start to finish, I just purchased my 2020 Ford Explorer Limited Edition from Fred Haas Nissan, and I couldn’t be happier with the experience! From start to finish, everything went smoothly, thanks to the incredible team. A huge shoutout to Eddie, my salesperson, who was absolutely fantastic—friendly, knowledgeable, and patient throughout the entire process. He really took the time to understand what I was looking for and made sure we found the perfect vehicle. His positive attitude and professionalism made the experience enjoyable and stress-free. I also want to thank Elvis, the finance manager, who worked hard to make the numbers work for us. He explained everything clearly, answered all of our questions, and made the final steps of the purchase simple and seamless. His dedication and helpfulness were truly appreciated. Both Eddie and Elvis went above and beyond to help us drive away in our new car today. I’m beyond satisfied with the service and care we received. I give them FIVE STARS across the board and highly recommend Fred Haas Nissan to anyone looking for top-notch service and an amazing car-buying experience! Thanks sooo much for everything ‼️ From the Harris family… ~James Harris~ More

I had to take my vehicle in for service and I was so please with the customer service I received. The process was very seamless. The turn-around time for getting my vehicle returned to me was very qui please with the customer service I received. The process was very seamless. The turn-around time for getting my vehicle returned to me was very quick. I will definitely take my car back for service when needed. Thank you Billie Sterling More

great experience at Fred Hass Nissan! Miguel was very helpful in finding the right car for me, and Elvis Garcia in finance made the process smooth and easy to understand and excellent cos Miguel was very helpful in finding the right car for me, and Elvis Garcia in finance made the process smooth and easy to understand and excellent costumer service, I highly recommend them. More

Amazing Experience at Fred Haas Nissan! I had an amazing experience at Fred Haas Nissan! Miguel was incredibly helpful in finding me the perfect car, and Elvis made the financing process I had an amazing experience at Fred Haas Nissan! Miguel was incredibly helpful in finding me the perfect car, and Elvis made the financing process quick and hassle-free. The entire team was professional, friendly, and went above and beyond to ensure a smooth experience. I highly recommend Fred Haas Nissan to anyone looking for excellent service! More

Amazing experience at Fred Haas Nissan! Miguel was friendly and guided me through the whole process, and Elvis in finance made everything simple and stress-free. Great service—I highly reco Miguel was friendly and guided me through the whole process, and Elvis in finance made everything simple and stress-free. Great service—I highly recommend them! More