Read Reviews Fred Haas Nissan

Fred Haas Nissan

Fred Haas Nissan

24202 State Highway 249
Tomball, Texas 77375


Sales: (281) 516-6700
Service: (888) 501-9641
Parts: (888) 318-2855

Fred Haas Nissan
Manufacturer: Nissan

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  • Customer Service:

    5.0
  • Quality of Work:

    5.0
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.9

24-Month Rating

based on 103 reviews

4.9

4.9 out of 5

103 lifetime reviews

Fred Haas Nissan

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Certified: Fred Haas Nissan

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Fred Haas Nissan has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

RoyNguyen
4/22/2013 12:57:54 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rene GonzalesRene Gonzales
David  ShawDavid Shaw
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fred Haas Nissan:

I had been in the market for a NIssan 370Z for a few months, talking to several dealerships, many of which used the stereotypical car sales games and tactics. I came to Fred Haas because they were very upfront. I live in Corpus Christi and David actually worked with me over email before I made the long drive to see the car. From my experience, working with a car salesman over the phone or email is nearly impossible, but David answered all of the questions I had and made me feel comfortable enough to make the 3 hour drive to purchase the car. They gave me a great price upfront on the car I wanted. Rene took care of the financials and gave me some great offers. He showed me all of my options and explained additional services to me thoroughly. Also at the end of my purchase, I had some issues with my rental car return and David went clear out of his way to help me. Overall great experience! If you're lucky enough to find a car you like at Fred Hass Nissan, go and buy it from there.

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Response From: Fred Haas Nissan
Added: 4/22/2013 2:35:08 PM

Thank you for leaving us this review! We work hard to provide our customers with a fantastic purchasing and servicing experience; I'm happy to hear that we were able to deliver such an experience to you! I speak for our entire team when I say that helping you through the purchasing process was entirely our pleasure. We appreciate your business and your referrals, and we hope to work with you again in the near future. Thanks again, and congratulations!

Shahin Salehoun
General Manager

Twitter
kendallfunk
2/28/2013 10:29:01 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rene GonzalesRene Gonzales
Kerry  SmithKerry Smith
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Fred Haas Nissan:

This was my first experience purchasing a car. As a young female, I was a bit intimated and worried that a salesperson would not give me the best deal that I could possibly receive. Kerry Smith was EXCELLENT to work with. He answered all of my questions with great confidence and reassured me when I was uncertain about something. Rather than trying to convince me to buy a more expensive car, Kerry showed me many cars that he thought would be a good fit for my needs. He was very patient with my mother and I, even though we were at the dealership for over 6 hours, and I very much appreciated that. I had a wonderful experience and I am very happy with my new car. Thanks Kerry!

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Response From: Fred Haas Nissan
Added: 3/1/2013 1:41:25 PM

Thanks for leaving us such a great review! It doesn't matter how old you are, what race you are, or what gender you are; our team here at Fred Haas Toyota World is going to make sure you get the car that is right for you-- not what would just make us the most money. We believe that establishing a mutual relationship of trust and respect is a far better way to bring our valuable customers back than simply going for the quick sale. I speak for our entire team when I say that it was entirely our honor helping you purchase your first car. We hope you'll join us again when it comes time to service it! Until then, enjoy your new car-- we know you'll love it!

All the best,
Shahin Salehoun
General Manager

Twitter
MGMHorn
2/27/2013 10:26:08 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David  ShawDavid Shaw
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fred Haas Nissan:

I dealt with a number of dealerships before coming to Fred Haas Nissan. Based on the recent experiences with other dealerships, I was expecting to get the run around and was expecting to leave without a car. This was not the case at Fred Haas Nissan. I was professionally greated and curtiously helped. The salesperson showed me the car I was looking for and sold it to me at the price I wanted to pay. He did not waste my time. Based on this experience, I will recommend this dealership and David Shaw to my freinds.

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Response From: Fred Haas Nissan
Added: 2/28/2013 3:30:54 PM

I've read your entire review and I'm thrilled to hear that you gave us a chance here at Fred Haas Nissan! Your business is of the utmost importance to us and we will do whatever it takes to earn it and continue earning it for years to come. That means you can expect world-class customer service before, during, and after purchasing a vehicle from us-- every time. Once again, thank you for taking the time to highlight what made your purchase from Fred Haas Nissan so special-- we really couldn't ask for more than that!

Until next time,
Shahin Salehoun
General Manager

Twitter
mirianm
2/24/2013 4:23:16 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rene GonzalesRene Gonzales
Jose "Nacho"  LopezJose "Nacho" Lopez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fred Haas Nissan:

I have bought cars from several different dealerships and when I walked into Fred Hass nissan I thought for sure it was going to be a long process of back and forth negotiations making the process a long tiring one but to my surprise Nacho Lopez the nicest most respectful salesperson I have ever had the pleasure to work with had no problem bringing the sales manager Mike Ryan to speak to me directly the negotiation was smooth wich was so different from what I was use to this is really a dealeship with nothing to hide even the finance manager Rene Gonzales went through all the numbers with me allowing me plenty of time for me to go through them not rushing me I was so happy with the whole experience I brought my sister and she bought a car too Fred Hass Nissan is now the only dealership i will buy from

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Response From: Fred Haas Nissan
Added: 2/25/2013 1:54:35 PM

Thanks for the great review! Our goal is to provide our customers with world-class customer service each and every time they stop in. We believe that a car purchasing experience done right will not only be stress and pressure free, but fun and invigorating as well! We appreciate your business and your referrals-- it's all we could ever ask for. In return, our promise is to always be here for you before, during, and after the sale of a vehicle. Thanks again, and congratulations to you and your sister!

Shahin Salehoun
General Manager

Twitter
Mistydawn91
2/19/2013 11:50:07 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rene GonzalesRene Gonzales
David  ShawDavid Shaw
Keith WardKeith Ward
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fred Haas Nissan:

I was in the market for looking for a new car, and my boyfriend said get an Import. He used to always get his Altima serviced here, and always told me how great they were, so I decided to check it out myself. I had the best salesman ever! It was rainy and nasty outside but he went up and beyond to get the car, and to get it in my price range. I've financed 4 cars in the past 4 years, and this is by far the best experience I have ever had car shopping! I am definately going to recommend it to everyone I know!

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Response From: Fred Haas Nissan
Added: 2/20/2013 2:17:00 PM

Thank you so much for your business, your great review, and your willingness to recommend us to your friends and family! I'm pleased to hear that our team went above and beyond to get you into the car that you want at the price that is right for you. This is something we strive to accomplish with each and every one of our customers. Our team is dedicated to bringing our patrons world-class customer service before, during, and after the sale of a vehicle; you can count on us to help you with whatever you need, whenever you need it for as long as you own your vehicle and beyond! Thanks again, and congratulations!

Shahin Salehoun
General Manager

Twitter
ansheild1
2/8/2013 10:50:28 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Hector Avalos
Scott Boyd
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fred Haas Nissan:

The two people I dealt with during my buying experience were AMAZING! Mr. Avalos is very knowledgeable about the cars they sale and he seemed to take a genuine interest in trying to help me get a good deal... My luck at other dealerships before Fred Hass Nissan hadn't been the best, I had gone through everything from being totally ignored, to closing a deal only to back out at the last minute because they tried to get me into a car that I didn't want. I was pretty fed up by the time I made it over to Mr. Avalos, and he totally put me at ease! He took the time to figure out what I was looking for and really seemed to take an genuine interest in finding a car that would benefit my needs... The rest is history and Mr. Avalos helped me find the PERFECT car for me!

I will be sending everyone I know who is looking for a new vehicle over to Mr. Avalos and Fred Hass Nissan! Thank ya'll so much for taking care of me!

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Response From: Fred Haas Nissan
Added: 2/11/2013 3:04:38 PM

Thank you for this fantastic review! I'm so pleased to hear that you made it in to Fred Haas Nissan before settling on a purchase. We believe that establishing a relationship of trust, respect, and patience with our customers is a far better way to do business than just pushing for the quick sale like some other dealerships. I speak for our entire team when I say that it was absolutely our pleasure helping you purchase your new vehicle. Now that you're a part of the family, be sure to follow us on Twitter and Facebook for some great information and humor! Thanks again, and congratulations on your new car!

Regards,
Shahin Salehoun
General Manager

Twitter
cmorgan1
1/31/2013 9:06:33 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Malek PanahiMalek Panahi
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.2

My Review Of Fred Haas Nissan:

Malek was very informative about the vehicle and very pleasant to work wtih during the negotiations. My husband and I came in together and my husband loves to haggle and get the best price he can for whatever he is buying. Malek had a great attitude about the negotiation process and dealing with my husband.

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Response From: Fred Haas Nissan
Added: 1/31/2013 12:19:04 PM

Thanks for the comment! I'm thrilled to know that our team treated you with the respect and patience that you deserve. You can expect the same level of customer service each and every time you decide to stop by-- that is our commitment, and we are all dedicated to it. I invite you to follow us on Facebook and Twitter to receive some great offers, information, and humor! Please let me know if you ever have any further questions or comments! Thanks, see you soon!

Regards,
Shahin Salehoun
General Manager

Twitter
CrysM424
1/30/2013 2:32:09 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Keith WardKeith Ward
Lori YatesLori Yates
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fred Haas Nissan:

What a great car buying experience I had at Fred Haas Nissan! Loved all the patient people I worked with. Went in to possibly buying a 2012 & drove out with a 2013!

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Response From: Fred Haas Nissan
Added: 1/31/2013 12:00:51 PM

Thanks for your comment! We strive to provide world-class service to our customers each and every time they make the trip to come and see us. I am thrilled to hear that we were able to assist you with purchasing the car that felt right to you; we couldn't ask for anything more! If you ever have any further questions or comments, please do not hesitate to contact me directly. I'd also like to invite you to follow us on Facebook and Twitter, where you'll find some excellent offers, information, and humor! See you soon!

Regards,
Shahin Salehoun
General Manager

Twitter
nomabienek
1/30/2013 7:45:19 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rene GonzalesRene Gonzales
Lori YatesLori Yates
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fred Haas Nissan:

I went ti fred haas nissan after another car lot tried to put me in a totally different car after i signed the paper work. Then when i told them it was not my car they were extremely rude! they didnt even try to fix it just wanted me to take their car. I went just to look at fred haas cuz the manager mike said they could get me in a car today no matter what the other dealership told me. I went they had the exact same car i wanted! I test drove it with my salesman mike houston who was very nice n understanding that i wasnt as trusting now. They got me my car called the bank took care of everything! They were so nice i couldnt believe how good i was treated there. They were making me laugh even at jokes. they made me feel so at home there. They got me zero down on my new 2011 dodge avenger n also 50 dollars cheaper. Im still upset with the other dealership but if it wasnt for them i would have never gone to fred haas because of the distance. But now thanks to fred haas nissan they made my first time car buying experience great fun relaxing n professional.

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Response From: Fred Haas Nissan
Added: 1/30/2013 11:35:40 AM

Thank you for your business and your great review! You've summarized precisely what sets us apart from other dealerships. Where as others don't care about your wants and needs, we at Fred Haas Nissan make your complete satisfaction our number one goal. We strive to offer the most pain-free and pressure-free car purchasing experience possible. I speak for our entire team when I say the honor of helping you through the process was entirely ours. Thanks again, we'll be seeing you soon!

Regards,
Shahin Salehoun
General Manager

Twitter
catbirdkandis
1/29/2013 8:39:04 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jose "Nacho"  LopezJose "Nacho" Lopez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fred Haas Nissan:

i've never bought a car where things went so quick & smooth! nacho was such a good & informative salesman. he let me choose my car

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Response From: Fred Haas Nissan
Added: 1/29/2013 12:14:13 PM

Thanks for your comment! Here at Fred Haas Nissan, your satisfaction is the most important aspect of the sale; we want you to leave our dealership knowing you made the right choice. I'm thrilled to know that your purchasing experience was a great one. You can expect the same level of customer service each and every time you come in to service your new vehicle as well. Congratulations on your purchase, we can't wait to work with you again!

Regards,
Shahin Salehoun
General Manager

Twitter

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