"Very friendly and caring service"
Although I've already wrote a review I just need to add one more thing. This morning I had an appointment to drop off my car for service. I forgot. I know that most places would have just wrote it up as a "no show" but even with Frederick's busy schedule Tom took the time to call me and give me a reminder. This little extra step proves to me that their care and service goes beyond the time of purchase. Thanks again Tom!
"Excellent purchase and excellent service!"
We recently purchased a 2016 Cadillac SRX and are very satisfied with the purchase and fair trade in of our Ford Ranger. Tom Zemba treated us with respect and honesty. After our purchase we had a couple of minor items that needed corrected and Tom and the Frederick service department made not only made the fixes but took the time to explain things. Thank you Tom and to the Frederick service people. We are very satisfied!
I purchased a used car, Tom zemba was my salesman. It was the most pleasant car purchase I ever had. I will definitely do business here again.