Frederick Chevrolet & Certified Pre-Owned

Everyone at Frederick was fantastic. From start to finish they were all very professional and personable. They did not pressure us at all into buying the truck. I've dealt with other dealers in the finish they were all very professional and personable. They did not pressure us at all into buying the truck. I've dealt with other dealers in the past and this place is top notch!! Polite, courteous, friendly!! I live an hour away from their dealership and everything was handled via email and phone prior to me arriving. They had everything ready to go when I arrived and I was out of there in less than an hour. I would definitely recommend this dealer to anyone. Thanks again to everyone at Frederick for making my family happy and satisfied customers!!!! More

I was in the market for a new vehicle. Not even thinking of Chevrolet brand.I was favoring the European brands. One day while removing some things from my old vehicle, I came across Kirks business card. of Chevrolet brand.I was favoring the European brands. One day while removing some things from my old vehicle, I came across Kirks business card. (I ran into him locally a few months ago & he remembered me from 2007 when I purchased an ATV from him. After some friendly small talk we exchanged cards.) I decided to look him up on the web, to see what he could tell me about the Chevy line up (also after the way he had treated me during the purchase of the ATV I figured the least I could do was treat him to lunch sometime) When I contacted him he was getting ready to leave for the day and asked If he could return my call in a few minutes. HE CALLED ME BACK ON HIS DRIVE HOME! I probably kept him on the phone for an hour & a half attempting to narrow down my choice of cars. He was the nicest fella. Not once did he make me feel as if I was taking too much of his time. Once I chose the vehicle I thought was right, Kirk even met up with me after work to show me what he had found & discuss options. Little did I know that the Car I had chosen was in New Jersey & he spent his day off driving there to pick it up for me. AT that point I was as anxious as a child on Christmas eve. However due to my schedule I would be unable to take delivery of the vehicle for at least a week and a half. Kirk had the vehicle ready with all of the aftermarket options I'd ordered. Knowing I was tied up with previous engagements & obligations, He spoke to my wife & set up the delivery on a Saturday evening (a week & a half earlier than expected) in the middle of an event I was hosting. At that point. All of my close friends were gathered around at the event, when a low growl came down the lane to where the event was taking place. It was Kirk & my wife, very eager to surprise me with my new Synergy green Chevy Camaro SS. I was completely taken aback. I know kirk had to be on his own personal time since it was 8:00pm on a Saturday night. But he knew how excited about this car I was & went completely out of his way to surprise me! I had stopped in with 3 other local Chevrolet dealerships looking at cars & had a hard time getting any assistance at all, So I left the dealership. One E-mail to Kirk, and before I knew It I had my Rock-star car being delivered to me in rock-star fashion! More

Kirk was absolutely wonderful to work with. We communicated mostly with him via phone and basically bought the car sight unseen as a local Ephrata Chevrolet dealer was not willing to meet our need communicated mostly with him via phone and basically bought the car sight unseen as a local Ephrata Chevrolet dealer was not willing to meet our needs. Frederick Chevrolet went above and beyond to make our dream of owning a Chevy Cruze come true. I highly recommend Kirk and Frederick Chevrolet!! More

My salesperson was really great! They didn't have exactly what we were looking for so she ordered what we wanted. When the car arrived we test drove it & loved it. I have bought numerous vehicles f exactly what we were looking for so she ordered what we wanted. When the car arrived we test drove it & loved it. I have bought numerous vehicles from here, and I am always happy when I leave. More

My situation was a little different since I had to drive a 150 miles to get the vehicle (due to availability issues for the particular build). I dealt with Kirk from the beginning which was just a phone cal a 150 miles to get the vehicle (due to availability issues for the particular build). I dealt with Kirk from the beginning which was just a phone call and I was able to work everything out. Kirk was also able to get the financing set up before I get to the dealership so I don't waste too much time there. Once I got to the dealership, the staff was super friendly. Kirk explained to me in detail everything about the truck I just purchased (I don't think I even asked one question). The next day I got a follow up phone call from Kirk which I thought was real nice. More

Though I did not have an internet quote, Brandon was able to give me a good price offer because I had been to other dealerships. I felt comfortable dealing with Brandon and with Kirk. I felt that I had ach to give me a good price offer because I had been to other dealerships. I felt comfortable dealing with Brandon and with Kirk. I felt that I had achieved a good price with Brandon and that the dealership had achieved a good loan. More

When my local dealer in Michigan located the vehicle I When my local dealer in Michigan located the vehicle I was looking for, I was disappointed they dropped the ball on the follow up contact with Frede When my local dealer in Michigan located the vehicle I was looking for, I was disappointed they dropped the ball on the follow up contact with Frederick Chevrolet. After waiting to hear word for two days I was told they hadn't "got to it yet". An immediate call to Frederick's and with in 45 minutes Kirk had pictures sent and confirmation that the pickup was indeed still available for sale from his inventory. Another 15 minute phone call and a deal was made directly. Kirk worked with my credit union and insurance carrier to make things happen smoothly and all I had to do was buy the Amtrak tickets to Lancaster. Kirk picked us up at the station and my father and I were on our way home to Michigan. A great experience, friendly fast service and the making of a new friend in Pennsylvania. Even if it was 600 miles, it was a great time for my father, myself and my 13 yr old son to enjoy together. Thanks Kirk. Jim Spink, Horton Michigan More

i had an all round great experience buying my 2007 chevy avalanche at fredericks. the young gentleman kirk i dealt with was very helpful and quick to respond to all calls. i would definitely return in the f avalanche at fredericks. the young gentleman kirk i dealt with was very helpful and quick to respond to all calls. i would definitely return in the future. More

We have found this dealership and the salespeople to be very honest and helpful in making our new car purchase happen. My husband found them online since we've been researching the Chevy Cruze ECO. Prior very honest and helpful in making our new car purchase happen. My husband found them online since we've been researching the Chevy Cruze ECO. Prior to finding Frederick, we had a bad experience at another Chevy dealership. Kirk Newcomer communicated with my husband online (which made it very easy) and we both visited the showroom. Kirk and Belinda worked with us within our financial means and gave us a great deal. Belinda listened to us and was able to get our monthly payments to where WE wanted them. Due to a different transaction happening, Kirk eliminated the need for us to travel to the dealership and actually stopped at our house in order for us to sign needed papers. We highly recommend this dealership for anyone looking for a car purchase. More

The overall experience was very good. The service was friendly and responsive. The price of the car was discounted to a very fair amount, and the trade-in allowance given was the best of the three deale friendly and responsive. The price of the car was discounted to a very fair amount, and the trade-in allowance given was the best of the three dealerships we visited. Also, the special financing rate for pre-owned made this a deal I couldn't pass on. The only drawback was it seems the detailing of the vehicle could have been better. After taking delivery, I noticed some dust in the interior console, dash, etc. Otherwise, it was a very good buying experience. More