Freehold Mitsubishi

This dealership and its affiliate Park Place motors are violating Consumer Fraud Laws. They are all in on it and they proclaim one thing and then put another on paper. They obtain a power of attorney but d violating Consumer Fraud Laws. They are all in on it and they proclaim one thing and then put another on paper. They obtain a power of attorney but do not get it notarized and then they illegally open loans in your name with it that you don’t authorize. Their paperwork has all the wrong phone numbers on it, their finance manager belongs behind bars. They also add onto car price with extended warranty for $6k but provide no paperwork and nothing signed showing it was desired by the consumer. All of the affected individuals need to file a class action suit against Freehold Mitsubishi and their agents especially Park Place Motors. It is all a scam. They know what you can’t afford and they tell you that your payments will go down after 3 months and will be half of what is written- knowing they will just repossess the vehicle and sell it again. There is practically nothing legitimate about their practices and all of the victims need to band together and file suit. Please reach out if you have been defrauded. The more victims and instances the better the case will be. This needs to be stopped! Nathan is a complete liar - stay away from both dealerships. More

Purchase a car from Nathen and George and service was great receive the rate and payments I was looking for . great receive the rate and payments I was looking for . More

The dealer is a punch of lairs, I went to the dealer for a used Toyota Camry, and they confirmed that they have it, they could not provide the Carfax via email since the car been to an accident, then they w a used Toyota Camry, and they confirmed that they have it, they could not provide the Carfax via email since the car been to an accident, then they want to start the financing process without me see the car, then they said the car is 45 min away and not at the present location, very bad experience avoid if you can More

This dealer is terrible. I’ve purchased 26 cars from 2002-2024 and I have never seen such sub par sales tactics. I asked Michael Morano two simple questions through email and I’ve purchased 26 cars from 2002-2024 and I have never seen such sub par sales tactics. I asked Michael Morano two simple questions through email and mind you I’ve purchased 12 cars site unseen and had them delivered to me. I felt silly considering a Mitsubishi dealer and this experience is exactly why. I asked michael why the check engine light was on and if he could provide me it the carfax. His arrogant reply was only if I scheduled an appointment to come in. Some professionals don’t have time to shop dealer to dealer in person, but in the end I’m glad he steered me away. I’m seeing some terrible things written about this dealer all over the internet. Saved me the headache of dealing with such a sub par dealership. Thanks again Michael Moran and good luck getting people to your lot with such a crappy attitude. Your GM should be proud of you! More

Avoid this place. Bought a car from them but have yet to get my registration 3 weeks since the temporary expired. I notified them days before expiration (based o Bought a car from them but have yet to get my registration 3 weeks since the temporary expired. I notified them days before expiration (based on similar reviews I think they forgot to file) but starting at the 10 day mark have been calling daily only to be left on hold, forwarded to extensions no one answers, and the managers (especially Nathan) have made no effort to return my calls - essentially no compassion, recourse, or answers! What good is a car I can’t drive? They directed me to just drive it with the expired reg lol seriously? Real professional! More

Worst dealership. Kelvin is awful salesman tell you anything to sell you a car, once it’s sold they don’t reach out or answer. Quick rundown is On March 30 2024 I went Kelvin is awful salesman tell you anything to sell you a car, once it’s sold they don’t reach out or answer. Quick rundown is On March 30 2024 I went into freehold Mitsubishi which is ran by D Dip automotive group and financed a 2022 car. The car was supposed to be ready on April 1, 2024. I arrived at the dealership to find the car wasn’t ready and was informed it would be ready by April 3, 2024. The car wasn’t ready and by April 5th 2024, I went back to dealership to discuss other options. The sales manager and I decided to switch to a different car which was a 2021 model and keep payments the same. I was informed my credit wouldn’t be ran again, my credit was ran again. Now it has been over 30 days and my temporary plates have expired, my trade in which the dealership purchased has not been paid off, I have contacted dealership numerous times to address the issues and no one has given me an answer or resolved issue. I still have no registration expired temporary plates and my trade off is still not paid off and Nate does not answer. More

I bought an Audi A5 in January 2024, this dealer is a joke !!! When I bought my car they gave me the wrong papers to sign , they called me to sign the paper again 2 days later .k I bought an Audi A5 in joke !!! When I bought my car they gave me the wrong papers to sign , they called me to sign the paper again 2 days later .k I bought an Audi A5 in January 2024, this dealer is a joke !!! When I bought my car they gave me the wrong papers to sign , they called me to sign the paper again 2 days later .kelvin was my sales man , but he is a joke , Juan was the manager that time , now he disappears. When i went to sign the paper again, I didn’t want to sign up for the warranty cause it was 4000 dollars for 2 years and 60,000 miles that didn’t work for me. they push me to do it cause they said it was in the deal so i signed it. Well, 2 days later i contact DOWC, the warranty company to cancel the warranty. They told me the warranty wasn’t active. The dealer tried to keep the 4000. i hope Freehold Mitsubishi refund the 4000 dollars to my lien holder. When they did the registration it was also wrong. Registration said 2 doors , my car is 4 doors. they told me i need to call motor vehicle , why should i call motor vehicle when i paid to do all my paperwork? today is March 22 , the registration still says 2 doors they didn’t fix anything yet . I got a lot promises , but didn’t refund my 4000 dollars and they didn’t as of yet fix my registration! When i call to talk to the manager , kelvin said he is the manager but he is just a salesman so he lied to me. Only one person tried to help me , her name is Jennifer. she didn’t fix all the problems yet but at least she tried. Freehold Mitsubishi doesn’t care about costumers!! So please Don’t buy a car in Freehold Mitsubishi . Cause you will get a BiG Headache!!!!! elvin was my sales man , but he is a joke , Juan was the manager that time , now he disappears. When i went to sign the paper again, I didn’t want to sign up for the warranty cause it was 4000 dollars for 2 years and 60,000 miles that didn’t work for me. they push me to do it cause they said it was in the deal so i signed it. Well, 2 days later i contact DOWC, the warranty company to cancel the warranty. They told me the warranty wasn’t active. The dealer tried to keep the 4000. i hope Freehold Mitsubishi refund the 4000 dollars to my lien holder. When they did the registration it was also wrong. Registration said 2 doors , my car is 4 doors. they told me i need to call motor vehicle , why should i call motor vehicle when i paid to do all my paperwork? today is March 22 , the registration still says 2 doors they didn’t fix anything yet . I got a lot promises , but didn’t refund my 4000 dollars and they didn’t as of yet fix my registration! When i call to talk to the manager , kelvin said he is the manager but he is just a salesman so he lied to me. Only one person tried to help me , her name is Jennifer. she didn’t fix all the problems yet but at least she tried. Freehold Mitsubishi doesn’t care about costumers!! So please Don’t buy a car in Freehold Mitsubishi . Cause you will get a BiG Headache!!!!! More

Sold me a vehicle with bald tires, rear end damage, broken rear defrost, not detailed, failed to refund me the cost of overnighting documents since they failed to provide shipping labels and took 3 wee broken rear defrost, not detailed, failed to refund me the cost of overnighting documents since they failed to provide shipping labels and took 3 weeks to finalize a deal that should have taken a day. They took advantage since I purchased from out of state and they failed to do anything to resolve the countless issues I’m forced to deal with As a result of their incompetence More

Horibble scamm!!! Bought 2013 Cadillac truck, 2014 Dodge charger. 2 weeks after warranty was up Only 3 months after purchase, cadi needed front and back roders and air Bought 2013 Cadillac truck, 2014 Dodge charger. 2 weeks after warranty was up Only 3 months after purchase, cadi needed front and back roders and air shocks. I almost died the first time on my highway drive. They mocked me for complaining saying I want to get service for free. Horrible people for selling me a car like this More