Freeland Chrysler Dodge Jeep Ram

Absolute miserable experience with the service department. Poor communication if any while waiting 4 days to even get car diagnosed>> then I get an inflated $$ quote for a radiator repair which th department. Poor communication if any while waiting 4 days to even get car diagnosed>> then I get an inflated $$ quote for a radiator repair which then had to wait 4 more days for a part! My son had just moved to Nashville so I was stuck with Freeland Jeep- but NEVER AGAIN All the while I waited there were no updates- I tried the service manager and even the owner with NO response- My son will make sure to tell anyone he meets not to use them More

Derrick was awesome. Did a great job of explaining everything. Just did not have the vehicle I wanted. Did a great job of explaining everything. Just did not have the vehicle I wanted. More

Friendly andy Sale Rep Kaleb went above and beyond to make it easy for me make it easy for me More

Best sales and service bar none. Great people and clean dealership with alot of inventory. Service is amazing Great people and clean dealership with alot of inventory. Service is amazing More

In November I had a CONFIRMED scheduled service for an oil change first thing in the morning & was told they needed the truck until 4:00 saying that all service is first come first serve. What’s the poin oil change first thing in the morning & was told they needed the truck until 4:00 saying that all service is first come first serve. What’s the point of scheduling when the time is not honored & your time is not respected. I received a call from the service mgr re: this & decided to give them another chance. Took my vehicle in for the first oil change. Simple right? Nope. All of sudden my vehicle is leaking oil all over my garage, driveway, etc. Brand new vehicle w/ less than 5K miles. Called Saturday to have it addressed & told to come in right away & they’d fix it. Drove in to find out the service dept was closed & was sent to the Chevy side who wanted to charge us. Called back today (Monday) & was told they don’t have an appointment until next Wednesday. Service rep who answered the phone was no help, rude & unprofessional. Zero customer service skills. We won’t be back. What’s shortsighted on their part (not that they care) is that this is a brand new vehicle & they had an opportunity to win a long term customer. If I could give negative stars I would. More

I’ve had nothing but a great experience here. I was interested in a vehicle and was contacted and had an appointment set up quickly. When I arrived Kaleb Butler was ready with everything needed f I was interested in a vehicle and was contacted and had an appointment set up quickly. When I arrived Kaleb Butler was ready with everything needed for a test drive and answered all my questions. He let me know all additional options available but never in a way that I felt he was being pushy. Helped me get the best financing available and had the car ready once I was done filling everything out. Would absolutely come back to buy a vehicle from this location and from Kaleb. More

This dealership ruined our transmission and has not shown an ounce of accountability or regret. Cocky attitude from the service manager who refused to help. I’m not trying to swindle you, I want you to make an ounce of accountability or regret. Cocky attitude from the service manager who refused to help. I’m not trying to swindle you, I want you to make it right. We’ve had a couple less than good experiences here, but this is the straw. Will not be back ever and cannot express how much I do not recommend dealing with this place in any capacity. More

Changed price $10000. 00 from internet price, I have buyers order,, low down dirty rotten scoundrels! Starts at the top with the owner!! 00 from internet price, I have buyers order,, low down dirty rotten scoundrels! Starts at the top with the owner!! More