Extremely helpful service advisor and receptionist! One of the best experiences I've had. Though the other employees leave much to be desired through their total lack of interest in my needs and blunt disinterest in the customer experience, Fernando was extremely friendly and helpful and answered all my questions. He provides the highest of standards in customer care and satisfaction, and his peers could learn something from him.
"Courteous, prfessional and prompt (minimal wait time)."
Due to the professional experience I had during the purchasing process, I also bought the service agreement with the anticipation that the service level would also be superior. This was my second time to need service on my vehicle. The first was due to a nail in a tire. Both experiences lived up to my expectations of being handled professionally and promptly.