I had what I felt was a problem with the Low Fuel Indicator on my 2013 CR-V and was also in touch with Honda USA, as well, to try to solve the problem. I had driven the car on four different occasions down to what I thought was fumes and the on board computer was also indicating same. As another person also drives this vehicle periodically and she often relies on the low fuel indicator light to let her know when to gas up, I wanted to be sure this function was working. Anyway, I drove the vehicle down to a very low level and then brought it into Freeman Honda to inspect. Jerry Gibson, the Service Manager got involved and he personally drove the vehicle to get the indicator light to come on. His attention to taking care of my perceived problem was exemplary, to say the least. I learned a number of things from this experience: 1) Freeman Honda was exceptional in providing 5 star service to me. 2) Don't believe the on board computer on any vehicle because it works on averages and not real life. 3) Gasoline pumps don't always provide accurate information as to how many gallons of fuel are actually dispensed! 4) A Honda is an excellent investment, from the standpoint of support from Honda USA, and the dealer network, especially Freeman Honda. I had tried to get this problem resolved with two other Honda dealerships, David McDavid, in Irving, and Santan Honda, in Gilbert, AZ, and they did very little in comparison to Jerry Gibson, and Freeman Honda.
I Recommend This Dealer:
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