I recently lived in Carrollton and was spoiled by the service I received from David McDavid Frisco. I thought there was no way I could find a dealership that was comparable when I moved to Cedar Hill.
I took my 2005 Honda Pilot to Freeman Honda for the 125,000 miles service on February 24, 2017. I felt that I received top level service from the dealership and specifically from my Service Advisor [David Bulkeley]. Very friendly environment and courteous personnel from the moment you drive your car in to the time you check out. They originally offered me shuttle service from and to the facility but a loaner car became available and my Service Advisor walked up to me while I was waiting for the shuttle service and offered the loaner. I was quite surprised because I did not even ask for a loaner.
David called me later in the afternoon and advised that he would need additional time to complete the service of my vehicle and graciously told me to just keep the loaner until the service was done. I received a very detailed description of the services that were performed and felt like I got the best value. I would highly recommend this dealership for all my future service needs. My battery started giving me problems today [April 12, 2017] and I immediately said that I was going to take it back to Freeman Honda for the service.
Thank you David Bulkeley and Freeman Honda for your top notch service and value. David McDavid definitely has a strong competitor.