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Freeman Toyota

Hurst, TX

4.7
6,419 Reviews
At Freeman Toyota, we want your next vehicle purchase to be smooth, enjoyable and most importantly, fast! We offer our Tire price match guarantee, as well as 24-hour Roadside assistance through our ToyotaCare No-Cost Maintenance Plan. Come by and check out all our specials today
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204 NE Loop 820

Hurst, TX

76053

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Showing 6,419 reviews

February 18, 2021

routine oil change with 27 point inspection determined new front brakes were recommended, returning a week later for that pre scheduled maintenance was a delight having the week day off for this event, t More

by mh65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Carver
February 18, 2021

Excelente servicio al cliente!Santos Flores es Excelente servicio al cliente! Santos Flores es EXCELENTE! Siempre estoy informado acerca de los trabajos que le hacen a los vehículos. Calidad Hu More

by hectorjfloresh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal, Santos Flores
Feb 18, 2021 -

Freeman Toyota responded

Thank you for spending the time to share your comments online. We are happy to know that you are pleased with our staff and our Service Department. Again, thanks for the gift of feedback and we look forward to welcoming you back to Freeman Toyota. Yours sincerely, Mark Fusselman Manager

February 18, 2021

FEEMAN IS THE ONLY PLACE IEVER GO TO GET MY CARS FEEMAN IS THE ONLY PLACE I EVER GO TO GET MY CARS SERVICED! FOR THE LAST 12 YEARS THEY HAVE KEPT MY CARS IN TOP RUNNING CONDITION! SANTOS IS VERY D More

by pittman14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Flores
Feb 18, 2021 -

Freeman Toyota responded

Thank you for the very kind words you mentioned concerning the fine service you received from our service team and especially Santos. We do have an excellent team here and it is very reassuring to know that we have met your expectations on the service provided to you. Again, thanks for your great review and we look forward to welcoming you back to Freeman Toyota. Yours sincerely, Mark Fusselman Manager

February 18, 2021

Freeman Toyota and Raeanna were very helpful in finding the right truck for me. They were very understanding about what I could pay each month being a school teacher. I am thankful for all they have done f More

by wkennedy
Recommend Dealer
Yes
Employees Worked With
Raeanna Nabors
Feb 18, 2021 -

Freeman Toyota responded

Thank you for taking the time to share your delightful review on our website. I am thrilled to hear that we have exceeded your expectations! At Freeman Toyota, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. We very much appreciate your kind words, particularly of Raeanna who provided excellent service to assist you with your budget. I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Freeman Toyota. Yours sincerely, Mark Fusselman Manager

February 18, 2021

Buen servicio al cliente excelente técnicos y resuelven todas las dudas con respecto a tu vehículo, espero sigan prestando ese excelente servicio a los clientes More

by nery segura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Flores
Feb 19, 2021 -

Freeman Toyota responded

¡Estoy encantado de saber que ha disfrutado de su visita de servicio! Gracias por compartir su reseña favorable de nuestro Departamento de Servicio y Santos Flores. Tuyo sinceramente, Mark Fusselman Gerente

Feb 28, 2023 -

nery segura responded

Gracias por el excelente servicio

February 18, 2021

I am a four time buyer at Freeman Toyota and highly recommend this dealership. All four of my cars have been serviced at Free,am. Since my previous service agent had left I now have a new service agent More

by VICKIBROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2021

Great customer service and they were on schedule. Lobby was clean and they were in COVID. Loved that they washed my car. Thank you Toyota! More

by TEXASJAMESGANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Sales Team and will certainly share your kind words to them. We look forward to welcoming you back to Freeman Toyota, hopefully in the not so distant future. Yours sincerely, Mark Fusselman Manager

February 18, 2021

Fast, friendly service. They know my vehicle, and I appreciate the attention given when I come in for service. Steve Curry is always willing to listen and help. More

by C Poole
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2021

Was in for scheduled service and 2 nails were found in my left rear tire and plugged for no charge. From getting into a lease with BJ through my scheduled service over the next year and a half, your entire o More

by JOE.BIXLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ Stankovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Freeman Toyota responded

Thank you Joe for your five star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call me or email me anytime. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Freeman Toyota family! Mark Fusselman Manager

February 18, 2021

Always great service! The relationship that has been built based on honesty has now developed to a level of trust that is not common these days. BJ Stankovich is an outstanding asset! More

by CMAN1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ Stankovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Freeman Toyota responded

Hi! I am so pleased to hear about your experience with BJ and I am very glad he was able to get you into the car of your dreams. If you ever need anything, or have any questions, Freeman Toyota is here for you. Welcome to the Freeman family! Mark Fusselman Manager

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