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Freeport Ford
Freeport, IL
259 Reviews
When it comes to purchasing a vehicle, trust and quality are paramount. At Freeport Ford, we pride ourselves on being meticulous in the care and preparation of every car we sell. Our team of dedicated professionals ensures that each vehicle on our lot meets the highest standards of performance and reliability. From thorough inspections to comprehensive detailing, we leave no stone unturned in delivering top-notch vehicles to our customers.
Our commitment to excellence goes beyond the cars themselves. At Freeport Ford, we believe in building trust through honesty and transparency. Our friendly and knowledgeable staff is here to guide you through every step of the buying process, providing clear information and answering all your questions. We understand that purchasing a vehicle is a significant investment, and we strive to make it a smooth and enjoyable experience. Our reputation for integrity has earned us the trust of countless customers in the Freeport community and beyond.
But what truly sets Freeport Ford apart is our dedication to cultivating life-long relationships with our customers. We don’t just want to sell you a car; we want to be your go-to dealership for years to come. Whether you need routine maintenance, advice on the latest models, or assistance with financing options, you can count on us to be there for you. Our goal is to provide exceptional service that keeps you coming back, and we measure our success by the satisfaction and loyalty of our customers.
At Freeport Ford, we genuinely care about your automotive needs and strive to exceed your expectations. From the moment you step onto our lot to long after you drive away, we are here to support you. Visit us today and discover why so many people in Freeport and the surrounding areas trust us for their automotive needs. Experience the difference of a dealership that values quality, honesty, and customer relationships—experience Freeport Ford.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 259 reviews
November 21, 2025
Work was done quickly and very well. Best Ford dealership I've ever been to. Fantastic Best Ford dealership I've ever been to. Fantastic More
by sweech
Verified Customer
November 17, 2025
The service center was very courteous and knowledgeable with answers to the questions that were asked. with answers to the questions that were asked. More
by Mae
November 16, 2025
Friendly and helpful. This was my first time utilizing the service department and I have no complaints. The only recommendation is updating your seating in the waiting r This was my first time utilizing the service department and I have no complaints. The only recommendation is updating your seating in the waiting room. It's looking worn on some of the pieces. More
by XXX2
Employees Worked With
November 14, 2025
The staff is friendly and helpful. From the new car show room to service, it's always a pleasure at Freeport Ford From the new car show room to service, it's always a pleasure at Freeport Ford More
by ckellaway
November 14, 2025
I had 3 recalls and they were promptly taken care of. They picked up my car snd I got it back in a few hours. Brad and my driver Brian were kind and courteous and the work was done to my satisfaction! They picked up my car snd I got it back in a few hours. Brad and my driver Brian were kind and courteous and the work was done to my satisfaction! More
by russellgirl2000
November 08, 2025
We have had good luck at Ford but where is the new door for our escape? for our escape? More
by cope04
November 08, 2025
Great service very courteous pick up and delivery after. Service complete 5 stars ++++ Highly recommended after. Service complete 5 stars ++++ Highly recommended More
by dmeyerq
November 04, 2025
Great experience, fast and punctual Easy to deal with and convenient which is important to me during my busy workday convenient which is important to me during my busy workday More
by cworksjp
November 04, 2025
Good It was a good experience that day. Times could have been better though Otherwise good Times could have been better though Otherwise good More
by cworksjp
Employees Worked With
November 03, 2025
Its great services and very friendly communications i will go again if i need to will go again if i need to More
by XXXX1
