Fresno Chrysler Dodge Jeep Ram - Service Center
Fresno, CA
226 Reviews of Fresno Chrysler Dodge Jeep Ram - Service Center
Very disappointed in how my concern was handled. Absolutely no communication whatsoever about my concerns. I was in customer service for 38 years and I would have been answering to the owner how th Absolutely no communication whatsoever about my concerns. I was in customer service for 38 years and I would have been answering to the owner how the service let down the customer which is me. More
Randy Giese always does an outstanding job with his Customer Service Experience being one of the longest employees with Fresno Dodge. My only complaint with my last service on the 2024 Dodge Dart was t Customer Service Experience being one of the longest employees with Fresno Dodge. My only complaint with my last service on the 2024 Dodge Dart was the time it took 2 weeks to get corporate approval for replacement of parts because of the lifetime warranty that I have on the vehicle via MaxCare. Randy explained that at time, they were swamped with approving service and perhaps I should've gotten a rental vehicle for that time duration of 2 weeks. In summary, I'll continue bring my vehicles into Fresno Dodge for service because of Randy's professionalism. More