Fresno Chrysler Dodge Jeep Ram

Fresno Chrysler Dodge Jeep Ram
6162 N Blackstone Ave
Fresno, California 93710

Sales: (559) 431-4000
Service: (559) 431-4000
Parts: (559) 431-4000

Manufacturers: Chrysler, Dodge, Jeep, Ram

Most Reviewed Employees
Kyle Bier Kyle Bier
Internet Sales Manager
Laszio Bodi Laszio Bodi
Finance Manager
JP Shaub JP Shaub
Sales
Tim Finegan Jr. Tim Finegan Jr.
Vice President
Shafi Sharzad Shafi Sharzad
General Sales Manager
Phillip Olivarez Phillip Olivarez
Internet Sales
Oye Dokun Oye Dokun
Sales
Neal Cuddy Neal Cuddy
Sales
David Peralta David Peralta
Finance Manager
Albert Mahroukian Albert Mahroukian
Sales
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Free Coffee
Free WiFi
Parts Store
Pet Friendly
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 9:00 PM

Wednesday: 8:30 AM - 9:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 9:00 PM

Saturday: 8:30 AM - 9:00 PM

Sunday: 10:00 AM - 7:30 PM


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 8:00 AM - 5:30 PM

Sunday: Closed

Twenty-Four Month Rating: 4.4/5
44 Reviews
Fresno Chrysler Dodge Jeep Ram

Overall Score: 4.5 Star Rating4.4



About Fresno Chrysler Dodge Jeep Ram
Certified: Fresno Chrysler Dodge Jeep Ram
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Fresno Chrysler Dodge Jeep Ram has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Fresno Chrysler Dodge Jeep Ram
We are a locally owned and family run dealership. We have been serving the Central Valley for over 25 years and for many years to come. You will find that we are the one stop shop for anything Chrysler, Dodge, Jeep, or Ram. Our friendly and knowledgeable sales staff will assist you with anything that you need. Also our factory trained technicians will be there for you to if something were to go wrong with your vehicle!

Come to us and become a part of our family, we look forward to meeting you as well as assisting you with your next vehicle purchase!

Sincerely,

The Fresno Chrysler Dodge Jeep Ram Family


reapperzplz
5/20/2012 1:46:06 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Laszio Bodi, JP Shaub

My Review of Fresno Chrysler Dodge Jeep Ram:
great people to work with did everything it took to get me into my new car will recomend this dealership to all and everybody who wants to buy a new car
thank you to all
Dean Vollhardt

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grandpagofish
4/17/2012 10:57:34 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kyle Bier

My Review of Fresno Chrysler Dodge Jeep Ram:
Kyle Bier provided us with great service. He worked with us to find the right vechicle and price to fit our needs. I would recommend this dealership to someone who is looking for a new car or truck.

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smith_bonadelle
4/14/2012 3:01:50 PM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kyle Bier

My Review of Fresno Chrysler Dodge Jeep Ram:
Kyle was a great joy to work with, I never would have bought my new car if it wasn't for him. He got me a great price and I couldn't be happier.

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line58
3/29/2012 4:12:02 PM

Overall Score: 2 Star Rating   2.2  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Khalid

My Review of Fresno Chrysler Dodge Jeep Ram:
I took my Jeep down to Fresno Chrysler Dodge Jeep Ram to have an oil change done under a factory special. I called the day before to make an appointment and everything seemed fine. When I dropped my Jeep off first thing in the morning they told me it should be ready in an hour. Three and a half hours later I finally got my vehicle. While driving home I noticed the dealer had put a service static cling on my windshield (like most oil places do) that said they had used 5W30 oil. The owners manual calls for 10W30 and the professional references I have access to suggest that 5W30 only be used in low (ie <60ºF) temperature applications. That is to say, the dealer used the wrong oil. When I called to ask why the elected to use 5W30 I was told 'you'll be fine.' When I pointed out that the factory spec for my vehicle under the applicable conditions is 10W30 (5W30 is not recommended for the temperature range Fresno experiences) the service adviser gave me the 'you get what you pay for.' If they had told me upfront that they were going to ignore the factory spec and use a different viscosity oil I would have left and done the oil change myself using the correct lubricant. Their advisers where very rude and unprofessional. I have since heard similar stories from other people who have dealt this this dealerships service department. I would not recommend this dealership to anyone seeking service.

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rjlimo
3/22/2012 11:29:40 AM

Overall Score: 3 Star Rating   3.4  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Craig and the service manager

My Review of Fresno Chrysler Dodge Jeep Ram:
I brought our 2008 Jeep (1/16) in to service the rear wiper unit, would not spray. Along with this service a complete check of the Jeep was done per dealership. We were told there was nothing wrong. So we had to demonstrate how it did not work and then noticed the rear wiper was shred. The rear wiper liquid works now and the dealership put free wipers around for not noticing during the inspection (SECOND TRIP BACK TO DEALERSHIP) all the blades were bad.. so all in all not a bad experience.

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xaryone
3/8/2012 7:08:30 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kyle Bier

My Review of Fresno Chrysler Dodge Jeep Ram:
I had a really bad experience with another dodge dealership that I will not identify here. The folks at Fresno Chrysler really took care of me. They did an outstanding job and getting everything ready for me. I had my own financing, so from the time I sat down to sign the paperwork to the time I had the keys in my hand was 44 minutes. Very friendly people to work with. Would buy a car from them again without a second thought.

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ARivas65
3/6/2012 6:07:06 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kyle Bier

My Review of Fresno Chrysler Dodge Jeep Ram:
First off, I was on the hunt for a 2012 Charger SXT Rallye. This was my 3rd dealership I had been to. First was Lampee of Visalia which didn't want to cut a deal. Next was Lancaster which did the same. Both wanted to get as much money out of us as they could and both said it is out of the question to get this kind of car with our credit. Though we only had a mortgage payment all own over 7 payed off cars, how could we not get it? Getting back to the topic, I spoken with Kyle and he straight up told me "why didn't you come to me first? I would have saved you a lot of headaches!" I chuckled at his remark but had a feeling things would be different and of course, not even 2 hrs time I drove off in my new charger! Fastest I have ever purchased and easiest. I was literately blown away. It was like I blinked my eyes once and the key was in my hand. It still seems surreal but Kyle did an amazing job and I would recommend seeing him if your looking to buy a new ride. And for Financing, Kudos goes out to Mr. Bodi in financing a giving us another great deal with an extended warrenty. He ICED the cake for us. Truely and amazing experience!!! Thanks Kyle and Laszlo!!! You made my dreams come true!

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david5440
3/5/2012 12:50:15 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Nice lady, sorry don't remember her name

My Review of Fresno Chrysler Dodge Jeep Ram:
It was a great experiance and I would deffinatly go back for my next car. The reason we went to them even though there were several dealerships closer is because they had the bigger selection of colors of the car we wanted. Nobody else had the inventory Fresno did.

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GILlYMAE
3/2/2012 5:56:59 PM

Overall Score: 2 Star Rating   2.4  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: CLERK WHO TAKES MONEY

My Review of Fresno Chrysler Dodge Jeep Ram:
The gentleman that I spoke to and who called me was very nice. He did an excellent job. BUT when I went to pick up my car the clerk/receptionist was the Rudest person ever. She spoke harshly to me and when I gave her my credit card to pay she threw the paper to me and said sign this. She did even as me what I wanted or thank you. I was just a problem to her.

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STR22
2/29/2012 7:44:24 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kyle Bier

My Review of Fresno Chrysler Dodge Jeep Ram:
Our experience with Chrysler has been excellent. This is our second vehicle purchased from them. The staff was very friendly and welcoming. Kyle was our sales person. He went over and beyond to make sure we were satified with our dodge caliber vehicle selection. There was no pressure, no haggle no gaggle just straight professionalism.
We plan to purchase all my future vehicles with chrysler they have become part of our family. Thank you Chrysler keep up the good work.

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Reviews 11-20 >>