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Fresno Chrysler Dodge Jeep Ram - Service Center

Fresno, CA

4.6
254 Reviews

254 Reviews of Fresno Chrysler Dodge Jeep Ram - Service Center

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July 03, 2025

Very disappointed in how my concern was handled. Absolutely no communication whatsoever about my concerns. I was in customer service for 38 years and I would have been answering to the owner how th More

by mlemon54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy in service
July 03, 2025

Jorge was fantastic! I didn’t have a schedule appointment he got me in fairly quickly and then I got a ride home by the driver there and then the driver came and picked m More

by bpgirl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtesy, driver
July 02, 2025

Staff is very kind and always helpful. They get things done in a timely matter. More

by tina.art89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
July 01, 2025

My appointment was 8 am checked in with randy finish at 8::40 nice work More

by sodi_saab
Recommend Dealer
Yes
Employees Worked With
Randy
July 01, 2025

Randy Giese always takes good care of us and communicates everything we need to know. More

by dianepearce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Giese
July 01, 2025

The dealership is always efficient and all the staff is very friendly and always ready to help More

by sariahlopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
July 01, 2025

Not sure why I need to leave a comment when the previous question asked for my star rating. I rated a 5 star and it should speak for itself. More

by drese007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorger
June 30, 2025

Randy Giese always does an outstanding job with his Customer Service Experience being one of the longest employees with Fresno Dodge. My only complaint with my last service on the 2024 Dodge Dart was t More

by reindomen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Giese - Fresno Dodge Service Advisor
June 30, 2025

1. Scheduled appointment days in advance for June 26th, 7:30AM for an overheating issue. I finally telephoned at 4 pm about the status and was told late that the van had to be kept overnight because they More

by sherridodd
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Giese
June 29, 2025

I always enjoy having my trucks oil changed here. Service is great and my grandkids enjoy sitting and waiting for the service to be finished. They like the movies. More

by evonmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t know the name.
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