Fresno Chrysler Dodge Jeep Ram - Service Center
Fresno, CA
229 Reviews of Fresno Chrysler Dodge Jeep Ram - Service Center
My experience for this past service center trip was the best I have had at either locations! My assigned advisor, Rosa, was friendly, great with communication, and made sure I understood the issue clearly. best I have had at either locations! My assigned advisor, Rosa, was friendly, great with communication, and made sure I understood the issue clearly. When I initially dropped my Jeep off, I learned that she had been with this specific dealership/service center for less than a month. Based on my personal experience, Fresno Chrysler Dodge Jeep Ram is LUCKY to have her as one of their advisors. More
The Service department is the best and most efficient in this valley. Rand, makes sure all my service needs are on time and done correctly. I have dealt with other people in this department and all their this valley. Rand, makes sure all my service needs are on time and done correctly. I have dealt with other people in this department and all their service advisors have professionalism going on. Wendy runs a solid department and I would rate them 100%! More
Randy Giese provided me with great service and efficient updates regarding my car! It's a pleasure to bring my car into Fresno Chrysler Dodge/Jeep/Ram! updates regarding my car! It's a pleasure to bring my car into Fresno Chrysler Dodge/Jeep/Ram! More
Outstanding service department! Jorge Fernandez is a tremendous asset to the Service Department team! We’re looking forward to the next time! Jorge Fernandez is a tremendous asset to the Service Department team! We’re looking forward to the next time! More
The rear disc brake assembly mounting bolts on my RAM truck are so over tight from the factory that my best impact wrench cannot break them loose. I contacted this service department and asked them if th truck are so over tight from the factory that my best impact wrench cannot break them loose. I contacted this service department and asked them if they could help us out by first seeing if they could get those bolts to come loose and then properly hand tighten the bolts to the correct specs so I can be able to change my brake rotors. The service manager, whatever his name is, said the only way he would loosen those bolts for me was if I pay them to install the rotors too. Doesn't sound like someone that wants to help, or someone that's even interested in my problem, sounds more like blackmail to make more money. Adios Fresno Dodge. More