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Friendly Ford of Hamilton

Hamilton, NY

Overview
Reviews
Vehicles
4.9
255 Reviews
Call Dealership (315) 824-2440
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2536 NY-12B

Hamilton, NY

13346

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Showing 255 reviews

May 02, 2024

Friendly Ford of Hamilton was a great place to go. Katie answered every question we had about the Lincoln we bought and even got under the car to take pictures for us before we drove there, such a tro More

by catherinewebb111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
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Helpful
April 28, 2024

Best experience i have ever had. Katie went above and beyond. Everyone super friendly and helpful. I will never buy a car anywhere else. I went to get a new key and came home with a More

by Bhouck92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service dept, Jesse Lazzaro, Katie Chlad
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Apr 29, 2024 -

Friendly Ford of Hamilton responded

Thank you so much for sharing your experience! We're delighted to hear that Katie went above and beyond to provide you with the best car buying experience you've ever had. It's great to know that our friendly and helpful team made such a positive impression. We're thrilled you've chosen us as your go-to dealership and look forward to serving you again in the future. Enjoy your new car!

Helpful
April 27, 2024

Friendly ford of Hamilton is by far the best dealership to work with. They’re customer service is top notch! More

by Deckerevan18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Lazzaro, Katie Chlad
Report | Print
Apr 29, 2024 -

Friendly Ford of Hamilton responded

Thank you for your fantastic review! We're thrilled to hear that you consider Friendly Ford of Hamilton the best dealership to work with and that you've had such a positive experience with our customer service. We strive to maintain high standards and ensure that every customer feels valued and satisfied. We look forward to continuing to provide you with top-notch service in all your future visits!

Helpful
April 27, 2024

Friendly people to deal with. They don't rush you while your looking around at vehicles. More

by kar190
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Lazzaro, Katie Chlad
Report | Print
Apr 29, 2024 -

Friendly Ford of Hamilton responded

Thank you for your kind review! We're glad to hear that you appreciated the relaxed and friendly atmosphere at our dealership. Our team is dedicated to providing a comfortable environment where you can take your time to explore and choose the right vehicle without feeling rushed. We look forward to helping you again whenever you're ready for your next vehicle or any other assistance.

Helpful
April 27, 2024

Matthew and David worked with me and I got a great deal. Everything was pleasant and would do business with them again even though David is a Giants Fan...... Go Birds !!!!! More

by tom.bice0814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Whalen
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Apr 29, 2024 -

Friendly Ford of Hamilton responded

Thank you for your review! We're so glad to hear that Matthew and David were able to provide you with a great deal and a pleasant experience. It’s always fun to have a little sports rivalry to spice things up! We appreciate your business and look forward to working with you again in the future—regardless of team allegiances. Go Birds!

Helpful
April 26, 2024

Fair on the price. Excellent staff, felt very welcome. Wasn’t pushy. But there was a little bit of a lock of communication More

by wesleyeastman23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad, Spencer Marcellus
Report | Print
Apr 29, 2024 -

Friendly Ford of Hamilton responded

Thank you for your feedback. We're glad to hear that you found our pricing fair and our staff excellent and welcoming. We apologize for any lack of communication you experienced; we always aim to provide clear and prompt communication. Your input is invaluable as we continually work to improve our service. We appreciate you bringing this to our attention, and we hope to provide an even better experience in the future. Thank you for choosing us, and we look forward to serving you again!

Helpful
April 19, 2024

Katie was very helpful and communicated very well answering all my questions honestly and in a timely manner. She made time to work around my schedule. More

by oldblue282
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Lazzaro, Katie Chlad
Report | Print
Apr 24, 2024 -

Friendly Ford of Hamilton responded

Thank you for your feedback! We're so glad to hear that Katie was able to assist you effectively, answering your questions clearly and accommodating your schedule. At Friendly Ford of Hamilton, we strive to provide honest and responsive service tailored to our customers' needs. We appreciate your recognition of Katie's efforts, and we look forward to assisting you again in the future!

Helpful
April 18, 2024

We test drove our truck Tuesday and had it home the next day. Katie and everyone at friendly ford seem very polite,professional and efficient. More

by ncs1989226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Report | Print
Apr 24, 2024 -

Friendly Ford of Hamilton responded

Thank you for sharing your experience at Friendly Ford! We're glad to hear that Katie and our team were able to provide you with a polite, professional, and efficient service, allowing you to enjoy your new truck so quickly. We aim to make every part of the buying process as smooth and enjoyable as possible. Enjoy your new ride, and we look forward to serving you again in the future!

Helpful
April 17, 2024

I had the pleasure of working with Katie at Friendly Ford. Being out of state , Katie was extremely easy to work with. Communicated through the entire process. She took the time to do a video walk arou More

by 777xxx777
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Report | Print
Apr 24, 2024 -

Friendly Ford of Hamilton responded

Thank you for taking the time to share your wonderful experience with Katie at Friendly Ford! We're delighted to hear that she made the process smooth and enjoyable, even from out of state. Katie's dedication to providing detailed and personalized service, from the video walk-around to coordinating the bed liner installation, truly goes above and beyond. We appreciate your kind words and recommendation. Enjoy your new truck, and we look forward to serving you again in the future!

Helpful
April 17, 2024

When in and talk to Morgan truck was in Geneva a very prompt service getting to the dealership was really no hassle . Morgan is a very sweet and caring person was really no hassle on bargaining was an ex More

by Pigpen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave in, Jesse Lazzaro, Morgan Roberts
Report | Print
Apr 24, 2024 -

Friendly Ford of Hamilton responded

Thank you for your five-star review and for sharing your experience with Morgan and Dave at our dealership! We're thrilled to hear that Morgan provided prompt and caring service, making the process of transferring the truck and bargaining hassle-free. It's also great to know that Dave was friendly and thorough with the paperwork. At Friendly Ford, we strive to make every aspect of the buying experience exceptional. We appreciate your feedback and look forward to serving you again in the future!

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