Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Friendly Ford of Hamilton
Hamilton, NY
282 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 282 reviews
July 12, 2022
Katie was fantastic to work with, even dropped off the extra fob at my house after work. Overall a pleasant experience without the head and numbers game that I have usually experienced. Thanks Friendly extra fob at my house after work. Overall a pleasant experience without the head and numbers game that I have usually experienced. Thanks Friendly Ford in Hamilton. More
by strugglin67
Employees Worked With
Katie Chlad
June 22, 2022
I just have to say I LOVE MY SUV! I Worked with Katie, let me tell you this process was quick and smooth! Had a new car in 2 days!! I never had such a great experience in buying a car I Worked with Katie, let me tell you this process was quick and smooth! Had a new car in 2 days!! I never had such a great experience in buying a car, which can be stressful...I will defiantly be choosing Friendly Ford for my future buying and will tell everyone about my amazing experience!!!! More
by Kayla Conner
Employees Worked With
Katie
June 14, 2022
Sales person was great to work with. She cares about her clients throughout the process. The manager could have been more prepared for the final paperwork. She cares about her clients throughout the process. The manager could have been more prepared for the final paperwork. More
by jacobsen.michelle
Employees Worked With
Katie
June 12, 2022
Great used inventory available across all their locations. Katie helped me drive out with the perfect used truck in less than two hours. They do customer service the way it should be done. locations. Katie helped me drive out with the perfect used truck in less than two hours. They do customer service the way it should be done. More
by bmcdowell
Employees Worked With
Katie, Mike
June 01, 2022
As we were on a two week vacation to the New England states from Indiana we experienced the dreaded wrench icon on our F150. After googling Ford Dealerships we came upon a few dealerships in the area a states from Indiana we experienced the dreaded wrench icon on our F150. After googling Ford Dealerships we came upon a few dealerships in the area and chose your dealership as you have a five star rating. On Sunday, May 15th we pulled into your dealership with a trailer in tow. We made ourselves at home by locating an electrical outlet and camped for the night. First thing on Monday morning we were greeted by Tony. After explaining our problem he went and chatted with Susan to see how soon someone could take a look at the vehicle. We feel so fortunate that they were quick to hook the truck up to a tester. In no time the problem was identified and the part was ordered and by late Tuesday afternoon (5ish) we were back on the road. You have two AMAZING employees. Tony and Susan could not have been more accommodating. They kept us up-to-date every step of the way and even checked to see if we needed anything. Sweet Tony even offered the use of his vehicle to us, pretty amazing. We are so incredibly thankful and can't thank your team enough. Again, from the bottom of our hearts, THANK YOU! More
by kferraro
Employees Worked With
Tony, Susan
May 26, 2022
This dealership took the stress out of buying a car. I've always dreaded the time consuming process so many other dealers still seem to embrace. Friendly Ford was easily the best buying experience I've I've always dreaded the time consuming process so many other dealers still seem to embrace. Friendly Ford was easily the best buying experience I've had in a very long time. More
by Deborah
Employees Worked With
Katie Chlad
