
Frontier Toyota
Valencia, CA
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457 Reviews of Frontier Toyota
AVOID TOYOTA OF FRONTIER AT ALL COSTS 🚨 If you value your safety, your money, and even a shred of respect as a customer — DO NOT set foot in Toyota of Frontier. I have video proof showing exactly how your safety, your money, and even a shred of respect as a customer — DO NOT set foot in Toyota of Frontier. I have video proof showing exactly how this dealership operates: • They flat-out REFUSED my 15,000-mile scheduled maintenance — a basic warranty service. • They REFUSED to accept my Toyota Tundra 2024 for warranty repairs despite ongoing, documented safety system malfunctions. • They REFUSED any diagnosis, even though the issues were confirmed in previous visits. • And finally, they THREW ME OUT of their property like I was trespassing — simply because I dared to demand the service Toyota promised when I bought the truck. Let’s be crystal clear: this is not “bad customer service” — this is fraud, breach of warranty, and a blatant disregard for driver and passenger safety. Toyota of Frontier had multiple prior attempts to fix my safety issues and door panel rattling. At first, they admitted the problems. Then they started denying them. Then they simply shut the doors in my face. What’s even worse — Toyota corporate does NOTHING. They protect these scammy dealers instead of protecting the people who trusted their brand with tens of thousands of dollars. Translation: If your Toyota becomes unsafe, they will stall, deny, and push you away until you give up — because they don’t care about you. 💀 This dealership is a disgrace. Toyota, as a brand, is a disgrace. 💀 They gamble with people’s lives while hiding behind their “warranty” marketing lies. 📌 The video of their refusal and kicking me off the lot is attached to this review. Watch it and decide if you want to risk your family’s safety with a company like this. TOYOTA OF FRONTIER = ZERO INTEGRITY, ZERO HONOR, ZERO CUSTOMER CARE. TOYOTA AS A BRAND = SAFETY NIGHTMARE WAITING TO HAPPEN More
Always used to take my car for service with Lauren and she was AMAZING! Ever since she switched positions I’ve struggled finding my new go to service advisor as I do not like dealing with multiple people. she was AMAZING! Ever since she switched positions I’ve struggled finding my new go to service advisor as I do not like dealing with multiple people. After a few trial and errors I was introduced to Manny who has been just as great! Very thorough without trying to push anything on me yet takes the time to make sure I understand the importance of some of the services. He makes it a smooth process and not another task I need to dread every few months or so. Highly recommend Manny specifically. More
Dean at Frontier Toyota went above and beyond for us when we ran into car trouble on the way to our vacation! The experience was smooth and commutation was top notch! we ran into car trouble on the way to our vacation! The experience was smooth and commutation was top notch! More
Convient and fast. Routine maintenance including oil and filter. Wish they wouldn't schedule work at lunchtime if no one is there to do it. Routine maintenance including oil and filter. Wish they wouldn't schedule work at lunchtime if no one is there to do it. More
I had a maintenance appointment last weekend and everybody was so kind. It went very smooth and my appointment was with Evan and he was great. Everything was very understandable and he was very kind everybody was so kind. It went very smooth and my appointment was with Evan and he was great. Everything was very understandable and he was very kind. I highly recommend this dealership. More
Carlos was amazing. I took my car in for service. He explained everything what they would be doing. What was best for my car could not have asked for better service.. wo I took my car in for service. He explained everything what they would be doing. What was best for my car could not have asked for better service.. would highly recommend for servicing your car or purchasing a new car. I always choose frontier Toyota. More