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Galleria Chevrolet

Dallas, TX

4.8
419 Reviews

4747 Lyndon B Johnson Fwy

Dallas, TX

75244

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419 Reviews of Galleria Chevrolet

August 25, 2023

Fantastic establishment, the service department is top notch and my advisor Riston really knows his stuff! More

by Romeo McQueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riston, Ore Mor
Aug 29, 2023 -

Galleria Chevrolet responded

We strive for feedback like yours, Romeo! It's a team effort here and we're thrilled you enjoyed your visit with us. We hope your car is running like new! Regards, Shawn Swenson General Manager customercare@mygalleriachevrolet.com

August 25, 2023

Micha in the service department wonderful man wonderful person thank you for solving a problem for me More

by Charles c young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ore Mor
Aug 29, 2023 -

Galleria Chevrolet responded

Thank you for sharing your stars, Charles! It's great to hear Micha provided you with a quality experience. We hope your Chevy is running like new! Regards, Shawn Swenson General Manager customercare@mygalleriachevrolet.com

Aug 29, 2023 -

Charles c young responded

Kool

August 25, 2023

Advisor Toni was very knowledgeable, and provided outstanding customer service. He was ver professional and kept in contact with me throughout the entire process. Kim J More

by kimmiekins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ore Mor
Aug 29, 2023 -

Galleria Chevrolet responded

Hi Kimmie! Thank you for your stars! We strive to deliver quality service and we're so proud of Toni for taking care of you. Please don't hesitate to reach out if there's anything else we can help with! Regards, Shawn Swenson General Manager customercare@mygalleriachevrolet.com

June 19, 2023

Horrible ! went for car inspection.They said you need windshield wiper to be replaced .I said fine change them after more then one hour and half of waiting I we More

by georgio
Recommend Dealer
No
Employees Worked With
Ore Mor
Jun 27, 2023 -

Galleria Chevrolet responded

Georgio, This is very discouraging to read and not something you should have experienced. We do appreciate you bringing this to our attention and we will be addressing this properly. It's important our guests are receiving 5-star service here and don't leave here with a negative perception of our dealership. Should you like to discuss your experience here in any further detail, please don't hesitate to contact me. I'm always happy to help. Regards, Micah Laney Service Director (972) 993-3060 mlaney@mygalleriachevrolet.com

May 18, 2023

Service was great. Austin was friendly & our SUV was promptly done. I'll be back. More

by Robert T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ore Mor
May 18, 2023 -

Galleria Chevrolet responded

Thank you for your stars, Robert! It's a team effort here and we're thrilled you enjoyed your visit. We look forward to delivering excellent service again soon. Regards, Shawn Swenson General Manager Customercare@mygalleriachevrolet.com

May 16, 2023

Ismail too care of all my needs, I would recommend them to everyone I know More

by jkaudio72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael, Ore Mor
May 18, 2023 -

Galleria Chevrolet responded

We're pleased to hear Ismael ensured your visit went seamlessly, jkaudio72! Thank you for choosing Galleria Chevrolet! Regards, Shawn Swenson General Manager Customercare@mygalleriachevrolet.com

May 15, 2023

Good service department. Customer friendly. Made corrections to a billing error when I brought it to their attention. More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin and the service manager
May 16, 2023 -

Galleria Chevrolet responded

Thank you for your stellar rating, Mac! Customer satisfaction is our main goal and we're proud of Austin for listening to your concerns and delivering quality service. We hope your car is running like new! Regards, Shawn Swenson General Manager Customercare@mygalleriachevrolet.com

May 15, 2023

Austin and service dept. did an excellent job. Austin was very friendly, professional and prompt. He explained the process, answered all my questions and the job was complete More

by rjk_85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
May 18, 2023 -

Galleria Chevrolet responded

Thank you for your awesome recommendation, rjk_85! We're thrilled to hear Austin and our team ensured an excellent experience from start to finish. Visit us again soon! Regards Shawn Swenson General Manager Customercare@mygalleriachevrolet.com

May 14, 2023

Ben is very professional and make the service experience smooth and easy, and shared what’s expected of the next visit. More

by Ym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben, Ore Mor
May 16, 2023 -

Galleria Chevrolet responded

We're pleased to hear your visit went seamlessly, Ym! Thank you for choosing Galleria Chevrolet! Regards, Shawn Swenson General Manager Customercare@mygalleriachevrolet.com

May 08, 2023

Very good customer service, provide optional choices with what could be good for my liking. More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael
May 10, 2023 -

Galleria Chevrolet responded

We're so glad to hear our team delivered a 5-star visit, Bryan! Thank you for choosing us! Regards, Shawn Swenson General Manager Customercare@mygalleriachevrolet.com

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