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Garber Automotive Porsche Audi

Rochester, NY

4.9
691 Reviews
Garber Rochester is part of Garber Automotive, a nationwide auto group first founded back in 1907. After successfully establishing dealership in the Midwest and South, Garber Rochester decided to bring its winning formula to the Rochester area in 2011. Drivers and car buyers from Buffalo, Syracuse, and Brighton have quickly become loyal to the dealership due to its unwavering commitment to service and customer satisfaction. That commitment has been a hallmark of Garber Rochester’s philosophy since day one, and it’s more than just talk. Everyone on our Rochester team is eager and able to go the extra mile for customers. If you need help selecting the right new car for your needs and budget, our staff is here to help you make smarter choices. If you want to save big on a pre-owned vehicle, we are just as ready to help. Our financing team makes use of every resource to find you the best loan offer out there. And our service team takes pride in treating both the customer and his or her vehicle right. Each of our departments is great individually, but our dealership is designed for them to each work together to provide you with a seamlessly excellent experience. Finding a dealership that you can trust the first time and every time after is a real challenge. We invite you to visit Garber Rochester and allow us to earn your business. We truly believe we do more for the customer, and we would love for our next customer to be you. Visit us in person Monday through Saturday, or contact us at your convenience with any questions.
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3955 West Henrietta Road

Rochester, NY

14623

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Showing 691 reviews

July 17, 2017

Defective Catalytic Converter My rating would have been higher, but I had to bring it in twice in 3 days for the same issue. The problem was identified the 2nd time and Garber Tech More

by LD Salon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
L David Soldi
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester. I am sorry you had to come in twice for the issue but glad we were able to fix it. Thank you for sharing your experience with others. Again we apologize for any inconvenience but thank you for choosing Audi Rochester. Kevin I Parker, General Manager/Managing Partner

July 17, 2017

All positive, no issues whatsoever. No surprises. Work was completed in a timely fashion and I was on my way as promised. Initial impression is key, it's a pleasure dealing with a clean More

by CHRISTOPHER L PECORA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul A'Ries
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche and Audi Rochester for your recent service visit. We are happy to read everything went well. Thank you for your business. Kevin I Parker, General Manager/Managing Partner

July 16, 2017

First year checkup Excellent service experience. No problems at all. Danelle was very friendly and helpful. She also introduced me to Mike who was going to do the servic More

by M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danelle
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your recent vehicle service. We are glad you enjoyed working with our staff and that you were able to meet the technician working on your car. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

July 16, 2017

Recall due to gas tank problems. Great service along with reminders of the coming service. Maintenance went above job expectation and washed the outside of my car and cleaned up the i More

by Auditime2017
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jerod Ingrassio
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche and Audi Rochester for your vehicle service needs. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

July 12, 2017

Annual Car Prep Team did an excellent job and the car is showroom new again. Paul D'Aries has been an asset to your dealership for many years in his customer relation More

by DBenitez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul D'Aries
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche of Rochester for your service visit. We agree that Paul is a true asset to our company and we are lucky to have him. His other customers would agree as well! Kevin I Parker, General Manager/Managing Partner

July 10, 2017

Excellent Service and friendly staff. The staff is friendly and customer focused and service is excellent. They monitor progress with updates and get you on the road quickly. Danelle Het More

by peter123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danelle Hetrick
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester and for sharing your service visit with others. We are glad you enjoyed working with our staff, especially Danelle. Kevin I Parker, General Manager/Managing Partner

July 07, 2017

Always a pleasant experience! Fourteen years and counting of satisfying experiences in the purchasing, maintanance, and repairs of my wife's two A4s and my A and S4s so far. More

by Javier317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Galluccio
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for your loyalty for Audi and our dealership. We very much appreciate your business. And we look forward to continuing to work with you on your Audi vehicles. Kevin I Parker, General Manager/Managing Partner

July 05, 2017

Always top notch service Never less than an outstanding experience. From scheduling to follow up, no complaints at all. Yes, its Audi, so that service doesn't come cheap, but More

by Tony Riggio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danelle
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your recent vehicle service. We appreciate the kind words for our staff and facility. Kevin I Parker, General Manager/Managing Partner

July 04, 2017

Service Experience Working with Paul is always professional and pleasurable. Paul always greets me at the door, has a loaner care ready and my car is ready when expecte More

by ahughes3214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul D'Aries
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche of Rochester for your recent vehicle service. We are glad you enjoyed working with Paul. He is great! Kevin I Parker, General Manager/Managing Partner

June 30, 2017

Exceptional! Always a pleasurable experience to have my Audi serviced by such a professional and friendly staff, especially Danelle. Makes you feel right at home More

by carnut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danelle
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester and for your kind words for our Audi staff. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

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