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Garber Automotive Porsche Audi

Rochester, NY

4.9
683 Reviews
Garber Rochester is part of Garber Automotive, a nationwide auto group first founded back in 1907. After successfully establishing dealership in the Midwest and South, Garber Rochester decided to bring its winning formula to the Rochester area in 2011. Drivers and car buyers from Buffalo, Syracuse, and Brighton have quickly become loyal to the dealership due to its unwavering commitment to service and customer satisfaction. That commitment has been a hallmark of Garber Rochester’s philosophy since day one, and it’s more than just talk. Everyone on our Rochester team is eager and able to go the extra mile for customers. If you need help selecting the right new car for your needs and budget, our staff is here to help you make smarter choices. If you want to save big on a pre-owned vehicle, we are just as ready to help. Our financing team makes use of every resource to find you the best loan offer out there. And our service team takes pride in treating both the customer and his or her vehicle right. Each of our departments is great individually, but our dealership is designed for them to each work together to provide you with a seamlessly excellent experience. Finding a dealership that you can trust the first time and every time after is a real challenge. We invite you to visit Garber Rochester and allow us to earn your business. We truly believe we do more for the customer, and we would love for our next customer to be you. Visit us in person Monday through Saturday, or contact us at your convenience with any questions.
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3955 West Henrietta Road

Rochester, NY

14623

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Showing 683 reviews

July 04, 2017

Service Experience Working with Paul is always professional and pleasurable. Paul always greets me at the door, has a loaner care ready and my car is ready when expecte More

by ahughes3214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul D'Aries
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche of Rochester for your recent vehicle service. We are glad you enjoyed working with Paul. He is great! Kevin I Parker, General Manager/Managing Partner

June 30, 2017

Exceptional! Always a pleasurable experience to have my Audi serviced by such a professional and friendly staff, especially Danelle. Makes you feel right at home More

by carnut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danelle
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester and for your kind words for our Audi staff. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

June 30, 2017

Great professional service I came in for a recall and regular maintenance. My service person and shuttle driver were friendly, courteous and professional. I'm very pleased with More

by AudiGirl2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danelle & Lee
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your recall and maintenance needs. I am glad you enjoy working with our staff. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

June 29, 2017

Water pump replacement Good service appointment - solved problem correctly / made repairs in same day / had a loaner for me to use while the work was being done, no complain More

by fish185
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul D'aries
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche and Audi Rochester for your service visit. We are glad we were able to supply a loaner car so that the service didn't inconvenience your day. Kevin I Parker, General Manager/Managing Partner

June 28, 2017

awesomeness Best service around! Danelle rules! Denelle is the best. Denelle is very helpful. Denelle is always very nice. Denelle is very kind. I can't thank Den More

by alarrabee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danelle
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester. I am glad you enjoy working with Danelle. She is a true asset to our Audi team. Thank you for sharing that experience with others! Kevin I Parker, General Manager/Managing Partner

June 27, 2017

Quick visit for an inspection. I was out shopping and called to see if they could squeeze me in for an inspection -- Paul found a way to get my Boxster in and I had no wait at all. More

by Dan_Rochester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul, Scott
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche of Rochester for your recent service visit. I am glad we were able to work with your scheduled. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

June 25, 2017

rim fix/recalls Excellent accommodation by supplying a loaner. Fixing rim and recalls that dealer became aware of and we had no knowledge of this. Fix met our expecta More

by brisket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul D'aries/D. Barrett
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your service recall visit. I am glad we were able to fix the issue and get you in a loaner while we worked on your car. Kevin I Parker, General Manager/Managing Partner

June 23, 2017

service Everyone at service was informed and pleasant to deal with. The young Marine who is leaving your employ will be a huge loss for you. More

by marktillman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
USMC
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your vehicle service. Carmen is a great asset to us and will be Pilot school in Florida. Thank you for your business. Kevin I Parker, General Manager/Managing Partner

June 23, 2017

Great Customer Service I recently brought in my Audi A4 for an oil leak. I had some major engine work done around the January/February time frame and thought maybe somethin More

by Sricket1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your recent service visit. We appreciate you sharing your experience with others. Kevin I Parker, General Manager/Managing Partner

June 23, 2017

World class service As always, the Garber Porsche service team demonstrated their professionalism, efficiency and quality of service in troubleshooting the issue with my More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul, Mike, Bill
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche of Rochester for your service needs. We appreciate your business and thank you for sharing that experience with others. We are happy you have the trust in our staff to fix your vehicle and get you back on the road! Kevin I Parker, General Manager/Managing Partner

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