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Garber Buick GMC

Fort Pierce, FL

4.8
116 Reviews

5255 U.S. 1

Fort Pierce, FL

34982

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116 Reviews of Garber Buick GMC

August 22, 2016

Beware Wrong info on sticker price sticker on used 2016 GMC Acadia listed a few options that were NOT installed on. vehicle. Very deceiving and misleading. GM didn't care & didn't wan More

by Carrie C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan tried to make it right
Sep 02, 2016 -

Garber Buick GMC responded

Hello Carrie, I’ve reviewed the account we have for your 2016 Acadia and find some discrepancies in your comments about our Service Department. Garber Buick GMC of Ft Pierce will never offer, recommend or sell anything to a customer which we know to be incorrect or false in anyway, nor do we lie to or deceive our guests - not only is that unprofessional, it’s simply not good for business. Unfortunately our industry is laden with businesses and individuals who do just that and it gives us all a bad name. The vehicle you purchased was never listed as a “Certified Pre-Owned” GM vehicle and was sold with all remaining Factory Warranties still active and in effect and did receive the extensive GM Pre-Owned Inspection to verify its worthiness to be placed on our lot. I do see that we performed a wheel alignment for the vehicle on August 18 to correct a pull/drift and the completed computer generated printout shows that the alignment was performed properly and was set to be within GM Factory Specifications. Had we the opportunity to review your issue, we would have continued to work with you, at no charge, to adjust the alignment more to your liking. The local shop you went to probably adjusted the alignment to compensate for the crowned roads we have here locally. While this will make the vehicle track straighter, it will also cause premature tire wear since the alignment is purposely set to be slightly off which is why we set the alignment per GM Specifications just as it was when it left the Factory. As for the missing equipment you are speaking of: Unfortunately the outside vendor that we use populated the equipment onto the sticker incorrectly. If we could add the equipment we would, but that is not an option as it must come from the factory. We went over that information with you and explained the mistake. It was not done deliberately or meant to be misleading. A mistake occurred that was beyond out control and we have apologized for that. You have also indicated that "GM didn't care..." If you are referring to General Motors, we never received a call from them indicating you were unhappy. If you are referring to the General Manager (that's me), I have never received a call from you. I am happy to discuss these issues with you, if you would like to meet with me in person. I hope I have answered any questions you may have but if not feel free to call me at (772) 467-0835 X2501 anytime and I’ll be glad to discuss this issue with you. Mike Weinert, General Manager.

August 09, 2016

Best experience for buying my SUV!!! I was looking for a used vehicle to purchase and we stopped by. My sales associate was Anthony and he was the best! Very knowledgeable of the cars an More

by Teresa Krouskroup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Phillips
Sep 02, 2016 -

Garber Buick GMC responded

Thank you for the great review! We pride ourselves on taking care of our guests. We hope to see you back in to experience our award-winning service department! ~Mike Weinert - General Manager

May 08, 2016

Salesman The salesman was very polite & his intelligence was superior to most other dealerships. Adson was his name, so ask for him. Jim Messner ( If not More

by Todd Messner
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adson
Sep 16, 2016 -

Garber Buick GMC responded

Thank you for the positive review!

April 28, 2016

Best service dept in Martin and Saint lucie county Jude Forte knows her customer needs and makes sure that the dealership meets the needs of her customers, She goes well above and beyond what any othe More

by ehw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jude Forte
Sep 16, 2016 -

Garber Buick GMC responded

Thank you for the positive review!

March 21, 2016

Ford Five Hundred I was Having A Bad Time looking For A Used Car With Other places, Then I got A Call From James Who Was Very Easy to work with He Listened To what I h More

by limey1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Pena
Sep 16, 2016 -

Garber Buick GMC responded

Thank you for the positive review!

February 24, 2016

Wonderful car buying experience Spoke with a salesman, Jamie Miller, in December and he well remembered us when we returned end of February. No pressure, extremely helpful, couldn't More

by happy camper
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Miller and Justin Hardison, finance
Sep 16, 2016 -

Garber Buick GMC responded

Thank you for the great review!

January 25, 2016

Dealer who goes above and beyond for the customer Mike (GM) and Justin (Finance Manager) went above and beyond to make this purchase experience the BEST! Mike even drove an hour south to the airport More

by tjw2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIke Weinert (General Manager) and Justin Hardison (Finance Manager)
September 15, 2015

An Unexpected Pleasure The auto buying experience at Garber Pre Owned Buick was such a pleasure, that the difference between Garber and other dealerships (and I've dealt wit More

by Anne M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Mucciolo, Olivia Davis, Mike Bauer, Sandra Jones
July 06, 2015

Great service - excellent car! Robert was such an amazing help! Made the car buying experience not only painless but actually fun! I got exactly what I was looking for in my budget. More

by Ccastillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
May 14, 2015

A happy customer From the time I got out of my Suburban at Garber GMC to driving off the lot with my Yukon XL was a very plasent experiance. Nick Mucciolo was right th More

by john772
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mucciolo salesman, Used car manager, and the financial lady
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