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Garber Randall Buick GMC

Canandaigua , NY

4.8
335 Reviews

5375 Thomas Road

Canandaigua , NY

14424

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335 Reviews of Garber Randall Buick GMC

September 22, 2023

Thanks as always Randall's for taking care of my service needs on the Yukon AT4. Truck is great. Appreciate the quick service!! Bob More

by rosheajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk, Donny, Stu
Sep 28, 2023 -

Garber Randall Buick GMC responded

Bob, we're glad to know that you had a positive experience with our service team at Garber Randall Buick GMC Cadillac. We appreciate your feedback and look forward to assisting you in the future!

September 22, 2023

The front show room where I waited was exceptionally clean. It was a pleasant surprise to have the Esclade floor cleaned. My schedule was accomodated. I think his name is Mike at the service desk. He More

by SES100
Recommend Dealer
Yes
Employees Worked With
see above
Sep 29, 2023 -

Garber Randall Buick GMC responded

We're delighted to know you had a positive experience at our showroom and with Mike from the service desk. We strive for cleanliness and accommodating schedules here at Garber Randall Buick GMC Cadillac, so it's great to see that reflected in your visit!

September 21, 2023

Great service. Matt was wonderful very helpful through the whole process. Will purchase again from here More

by SDACQUISTO21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Thomas
Sep 28, 2023 -

Garber Randall Buick GMC responded

We're delighted to know that Matt provided great service during your visit at Garber Randall Buick GMC Cadillac. We look forward to assisting you with future purchases!

September 20, 2023

Thank you for your help and very easy scheduling! Always a pleasure working with you! More

by CDGALAKE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
Sep 22, 2023 -

Garber Randall Buick GMC responded

Cdgalake1, it was our pleasure to assist you. Thank you from all of us here at Garber Randall Buick GMC Cadillac!

September 20, 2023

I made an early first-come appointment for service work, because I travel somewhat far away from Canandaigua, so I need to wait for the work to be performed. This dealer does not disappoint me, as they get More

by RDAVID1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 22, 2023 -

Garber Randall Buick GMC responded

We're glad to know that our team at Garber Randall Buick GMC Cadillac could accommodate your needs and provide efficient service. We appreciate you making the journey to us, and we'll always strive for this level of satisfaction! Safe travels until next time!

September 19, 2023

Efficient and professional service. Completed when promised and got me out of there quickly. Thanks. More

by BRUCE42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Sep 20, 2023 -

Garber Randall Buick GMC responded

We are grateful to have earned your business, Bruce42. Thanks for taking the time to leave us a review! - The Garber Randall Buick GMC Cadillac Team

September 19, 2023

Service was good , but it seemed like an awful long wait. Next time I may ask for a loaner! More

by SCANMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Sep 20, 2023 -

Garber Randall Buick GMC responded

Thank you for your confidence in Garber Randall Buick GMC Cadillac! We appreciate your business and feedback about the wait time.

September 19, 2023

Always clean and the people are personable to deal with. They don’t take customer service lightly and strive to take care of every customer in a timely manner. The repairs are done correctly the first time More

by DSURDYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
Sep 20, 2023 -

Garber Randall Buick GMC responded

We're delighted to know that you've had consistently positive experiences with us at Garber Randall Buick GMC Cadillac over the years. We take pride in our customer service and we're glad it shows! Enjoy your new 2023 GMC truck, and thank you for choosing us!

September 19, 2023

Easy to get an appointment. Work was done right away and for the price quoted. The service associate was friendly and helpful. I have been here before and will be again. More

by BDEMES83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
Sep 20, 2023 -

Garber Randall Buick GMC responded

We're glad to know you found our service at Garber Randall Buick GMC Cadillac efficient and reliable. We appreciate your continued support, and look forward to seeing you again in the future!

September 18, 2023

Service center was clean and very comfortable. Staff are friendly and helpful, service was quick and efficient. The whole experience was pleasurable. The only recommendation I have is to get bett More

by Denali4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in the department
Sep 22, 2023 -

Garber Randall Buick GMC responded

We appreciate your honest feedback! It's great to know that you found our service center clean, comfortable and efficient. We'll definitely take note of the coffee situation - thanks for bringing it up. Safe travels until we see you next time at Garber Randall Buick GMC Cadillac!

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