Garden Grove Kia - Service Center

Alexis Diaz was so professional! I came in last Saturday to get my 2019 Stinger services. I was greeted and assisted by Alexis Diaz who was so cheerful and professional. I was impress I came in last Saturday to get my 2019 Stinger services. I was greeted and assisted by Alexis Diaz who was so cheerful and professional. I was impressed with Garden Grove and felt very comfortable with my experience especially. I will be back. More

The service department (Luis) was very helpful and super attentive to my needs. Friendly, fast service and they did an amazing job with my car. attentive to my needs. Friendly, fast service and they did an amazing job with my car. More

Alexis was very informative and attentive! She would text me updates about my car as well as just to check in with me. Thank you! me updates about my car as well as just to check in with me. Thank you! More

GG Kia is very pushy. I went there for an oil change and told the lady helping me that I only wanted an oil change. They began to keep insisting that I pay for more. They even had a service manager come fin told the lady helping me that I only wanted an oil change. They began to keep insisting that I pay for more. They even had a service manager come find me inside and ask me why I didn’t want any other service. 2nd, when I got home I let my car sit for a couple hours and rechecked my oil. IT WAS DIRTY! Do you guys not flush out the old oil? I will not be back to this location. More

It was a quick visit. I was greeted with a friendly smile. Alexis took care of me and reached out with a suggestion. Car is back to normal. Thank you! smile. Alexis took care of me and reached out with a suggestion. Car is back to normal. Thank you! More

12K service finish 12K service in one hour. nice and clean waiting area. i will recommend my family, friends to go there and buy cars. so far very good finish 12K service in one hour. nice and clean waiting area. i will recommend my family, friends to go there and buy cars. so far very good More

I have an incredible experience with kia in Garden Grove this past week. Estela is sales was extremely professional and patient with me while I decided on which car to purchase. She went above and beyond to this past week. Estela is sales was extremely professional and patient with me while I decided on which car to purchase. She went above and beyond to help me. I recently brought my car in to kia service and was helped out by Alexis in services. Alexis answered all my questions and followed up with me during the service of my vehicle. I felt that I was given some of the best customer service and look forward to servicing my vehicle with kia in the near future as I was helped out by people who take so much pride and care in their jobs!!!! More

Alarm was going off Nice, Clean, well organized and all of the Employees from Sales to service are very nice to work with and we will be Referring business in the future Nice, Clean, well organized and all of the Employees from Sales to service are very nice to work with and we will be Referring business in the future More

Service was fantastic. Rudy was very kind, helpful and informative. He kept me updated on the status of my vehicle in a respectful & timely manner. Thank you! informative. He kept me updated on the status of my vehicle in a respectful & timely manner. Thank you! More

Everyone that works there is very friendly and helpful been going there a few years and the new location looks great always excellent service when I get my car done been going there a few years and the new location looks great always excellent service when I get my car done More