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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,492 Reviews

1,492 Reviews of Garden Grove Kia - Service Center

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May 13, 2020

Very Happy with Luis's help! Luis worked with us and was very nice with us and definitely took his time to make sure we were happy with the service he was providing and made sure More

by bgiove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
May 14, 2020 -

Garden Grove Kia responded

Thanks for reviewing Garden Grove Kia! Customer satisfaction is our goal and we're thrilled to hear that Luis was so accommodating. See you next time!

May 11, 2020

Very pleased with the service I’ve received here. I had two services done this past visit and they were completed ahead of schedule! Pleasant staff every time. More

by laurelmurray1986
Recommend Dealer
Yes
Employees Worked With
Luis
May 11, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We are so glad you enjoyed working with our service team here at Garden Grove Kia, and we look forward to your next visit!

May 06, 2020

Love my Niro All my dealings with them have been enjoyable. I started seeing them for service for my Optima and ended up leaving with a certified pre-owned Niro. More

by JOEANDKAREN15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kadin Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alise in sales
May 06, 2020 -

Garden Grove Kia responded

Hi Joe & Karen, thank you for taking the time to review Garden Grove Kia. We're excited to hear that our team helped you into a Kia Niro. Congrats & safe travels!

May 01, 2020

Luis Mendoza was the service advisor for Fox Rent A Car, when I was the Lead Fleet Coordinator. He was very friendly, polite and very helpful. Our cars were serv More

by marellano1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
May 01, 2020 -

Garden Grove Kia responded

Thank you for taking the time to write such a kind review and for giving a shout out to Luis. We're always so grateful to hear from our loyal Garden Grove Kia customers!

April 30, 2020

Good experience and Alexis was super nice and got my car back to quickly. Overall very happy with my experience at Kia. Great customer service. More

by mcgeenatalee
Recommend Dealer
Yes
Employees Worked With
Alexis
Apr 30, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We are happy to hear that Alexis and our team provided the quick and friendly service we pride ourselves on at Garden Grove Kia. We look forward to your next visit!

April 30, 2020

Awesome Customer Service and Informative Michael and Rudy from service were awesome! Rudy was very clear with what was due for service and informed us of the amenities in the customer lounge More

by justinsmith2925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, Rudy
May 01, 2020 -

Garden Grove Kia responded

Thank you for sharing the wonderful feedback, Justin! We're so happy to hear that Michael and Rudy made your service visit with us so pleasant and productive. We'll be sure to let them know you appreciated their help. See you next time! -The Garden Grove Kia Team

April 27, 2020

The staff is great! Alexis Diaz made sure I was updated on all the key points of my vehicle. The service was fast and efficient, given the circumstances we’re living in at the moment. Thank you Garden Gro More

by mike_despair
Recommend Dealer
Yes
Employees Worked With
Alexis, Mike, Andy
Apr 27, 2020 -

Garden Grove Kia responded

Hi Mike - Thank you for the wonderful feedback about our team! We are very glad to hear that you were satisfied with our service. Hope to see you next time at Garden Grove Kia!

April 23, 2020

Very satisfied Professional, friendly, on time, reasonable, will come back, will recommend to friends and family. Happy with the result, nothing to complain about. N More

by SY.WELLINGTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Apr 23, 2020 -

Garden Grove Kia responded

Thank you for taking the time to write Garden Grove Kia a review. It is such a pleasure to have your business and we look forward to working with you again!

April 16, 2020

I purchased my car at garden grove Kia and been going there ever since to get my car serviced LUIS IS THE BEST no doubt More

by nellycervantes6589
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 16, 2020 -

Garden Grove Kia responded

Your wonderful feedback just brightened our day, Nelly! Thank you for giving Luis a shout out, we know he will appreciate your kind words. We're proud to help keep your car running smoothly and we look forward to your next visit!

April 09, 2020

Excellent Service Luis was quick to greet me and go over all the service options very thoroughly. They had very good procedures in place to mitigate contact and keep th More

by yoonminu91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luiz Mendoza
Apr 09, 2020 -

Garden Grove Kia responded

Thank you for taking the time to leave Garden Grove Kia a review. Customer safety and satisfaction are our top priorities and we look forward to working with you in the future!

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